


Hatton Garden Jewellers, London | Queensmith
Based on authentic user experiences
Andrew Robinson
6734 reviews
N/A
11 months ago
Helpful experienced Friendly
We purchased both my partners engagement ring and our wedding bands from Queensmith The service was great throughout and the staff were very happy to take their time with me someone who knows nothing about jewelry Oliviia was particularly helpful with resizing and picking wedding bands and talking my partner through the detailed designs
A C
6734 reviews
N/A
11 months ago
Like no where else in Hatton Garden
Queensmith is like no other jeweller in Hatton Garden - it s the experience you actually think of when looking to find the perfect engagement ring Everything is designed and created in their London office workshop which is great to know and I was given a tour of this in my first appointment Oliviia was incredible all the way through Patient with me as I chopped and changed ideas not pushy at all and continuously kept me updated on the progress of the ring from design through to the final details The ring is perfect and the post care has been as good as the first appointment I cannot recommend Queensmith enough
Rhys
6734 reviews
N/A
11 months ago
Great service by Beth Eddie
Beth and Eddie were fantastic in helping me choose design a bespoke engagement ring Both were so helpful from beginning to the end and took as much time as was needed to help me make decisions and advise as necessary I could recommend Queensmiths enough thanks to Beth and Eddie my fianc e loves the ring
Ambar Sherwin
6734 reviews
N/A
11 months ago
Just collected my wedding ring
Just collected my wedding ring - which is absolutely beautiful The whole process was an exciting experience thanks to Joanna who was knowledgeable listened to my hopes for my ring and her advice was paramount Joanna was as excited as me to see both of my rings on my finger Joanna is an excellent ambassador for Queensmith I would like to thank her for doing such a wonderful job and making me feel special I won t forget to send those wedding photos
Rhys Burgess
6734 reviews
N/A
11 months ago
Brett was a pleasure to work with
Brett was a pleasure to work with Super helpful and informative The atmosphere of the shop feels very premium and the staff out the front were always welcoming The service was very personalised and deadlines were kept without any delay Strong recommend from me
April
6734 reviews
N/A
11 months ago
I love my ring and wedding band so
I love my ring and wedding band so much The concept that no one has tried your ring before you and it is made the way you wanted is fantastic Joana and Giulio was very professional and accommodated us despite having busy schedule that day Pleasant and smooth experience all throughout
Eae
6734 reviews
N/A
11 months ago
10 10 Experience
My whole experience with Queensmith was great Adele was the perfect consultant to have she helped me through the process and wasn t pushy with any decision that needed to be made The ring is amazing and I look forward to proposing I d thoroughly recommend Queensmith to anyone looking for an engagement ring or any ring jewellery
Alison
6734 reviews
N/A
11 months ago
This was the second time that I had
This was the second time that I had commissioned a ring with Queensmith All the staff I have dealt with are knowledgeable enthusiastic and very helpful I cannot recommend this store highly enough
customer
6734 reviews
N/A
11 months ago
Amazing experience
Amazing experience I ve already recommended Adele and Queensmith to all friends and family I picked Queensmith because it of it s reviews and the consultative end-to-end experience from design to product Which was a differential to other jewellers in Hatton Garden Adele took us under her wing throughout the whole process as we went in without any ideas of an engagement ring and clueless to how the whole process worked which meant having a lot of patience with us We felt Adele was part of our team rather than trying to complete a transaction We now have a ring that is special to us and experience that we will remember forever For those looking to propose without any idea of where to start with an engagement ring go speak to Adele who will make the whole process easy Tay Jen x
Andrew
6734 reviews
N/A
11 months ago
I was impressed from end to end with
I was impressed from end to end with the professionalism and service at Queensmith Adele was brilliant the set up is really impressive and the final product is amazing hopefully my other half likes it also but really comforted to know that we can get it adjusted as needed Thank you