Holtsgems Reviews

Superb Service

If you re heading to Hatton Garden in search of a ring and don t know where to start give Holts a visit Their showroom is immaculate and the service from initial enquiry through to aftercare is exceptional Jack quickly had me clued up on the value of different stones explaining the reasoning for the various prices and showing me some examples I was after a very particular stone to form the centerpiece of my ring and Jack was able to find something that suited my budget without sacrificing quality My fianc is delighted with her ring and I wouldn t hesitate in recommending Holts

An excellent experience designing a

An excellent experience designing a special necklace for our 25th anniversary They were very helpful and collaborative open to suggestions and checking design elements with us at every step A very meticulous process A beautiful and well crafted piece was made adjusted to fit exactly as we wanted It was a pleasure to work with them and we love the necklace

Great experience purchasing an engagement ring

Alicja and Farah were both super knowledgeable and helpful throughout the process They were happy to accommodate appointments around our work schedules and had my ring ready for me in record time I definitely won t hesitate to work with them again in the future

I bought an engagement ring from Holts

I bought an engagement ring from Holts whilst my fianc was pregnant Holts were prepared from day 1 with examples of the ring I wanted and the whole process was seamless and effortless Once our daughter was born it turned out that the ring was slightly big and we contacted Holts who were more than happy to alter the ring to the right fit and post to us again a seamless and effortless experience Our experience of Holts was so good that we also bought the wedding bands from them Thanks Holts and Alicja

Amazing service and love the ring

I went here with my partner to choose an engagement ring and I couldn t recommend them highly enough We went to a few Hatton Garden jewellers but Holts Gems stood out - the staff were hugely knowledgeable and friendly and they were happy to work within our budget They provided a number of sapphires for me to choose from in the rather specific teal blue colour I had my heart set on and I was able to try on a range of different designs In the end we went for something bespoke and I couldn t be happier with the outcome Thank you Brett and the team for all your help

A fabulous experience

I had an amazing experience designing my partners engagement ring at Holts and the execution was exquisite I would highly recommend Holts for their customer service and craftmanship The whole process was an absolute pleasure Alicija and Marianne are a safe pair of hands and were the best and took the time and patience with me and all my questions to make my ring something truly special When you experience this level of professionalism you can t help but be blown away This company is a gem

A very satisfied customer

Dealing with Alicja and Clare at Holts to design my earrings has been a delight They are very creative and efficient and extremely pleasant to deal with Also in my experience much better value than the equivalent standard on the high street what s not to love

Wonderful service with Holts Gems

My experience with Holts Gems could not have been better I didn t know if I would be able to choose an engagement ring during lockdown but Marianne made the process really easy and I managed to design my ideal ring with her help Holts gave me so much choice help with the design and so much information when selecting my diamonds and at every stage Marianne spent a lot of time with me talking through options and I never felt rushed in to a decision I collected my ring this week and I cannot stop looking at it It s even better than what I imagined and exactly what I wanted It s perfect and I cannot thank Marianne enough

A Spectacular Experience

I cannot put into words just how wonderful our experience at Holts has been Sofia has helped my other half and myself at every step of the way working with us to create a truly spectacular engagement ring She worked tirelessly to find us the perfect centre stone after we discussed what we were looking for with her and is so passionate and knowledgeable that every interaction with her has been an utter joy