Radioshack Reviews

Store No Refund Policy Not Transparent Got stuck with 24 No Work Items

I own a Celestron telescope and for Christmas my son gave me a Celestron SkyPortal Wifi Adapter which has an RJ12 6P6C 6-pin male end which plugs into an auxiliary port on the telescope Unfortunately Celestron has a clearance design flaw such that when the Skyportal Wifi Adapter is plugged into the auxiliary port on the telescope it s prone to being hit by the telescope body when slewing So the natural solution to this problem was to secure an RJ12 6p6c Female-to-Male LAN Network Ethernet Extension Cable Amazon com sells these for 8 and had I purchased it it would have arrived today and there would be no issue Instead I thought that I would go to Radio Shack here in Monroe and give local business my money even if it cost a little more Radio Shack didn t have this item or a comparable item However the store clerk I believe the owner David Gombosi told me that I could make it work by purchasing a 6-pin RJ-25 RJ-11 RJ-14 telephone line cord 25 long and a CAT5 in-line coupler which is 8-pin He told me that this coupler would work because the 6-pin cable will only use the center 6 pins Total cost 24 24 including tax I was hesitant to purchase for two reasons Price and I didn t know this would work in lieu of the shorter standard RJ12 6p6c Female-to-Male LAN Network Ethernet Extension Cable Plus I was unsure of the 8-pin coupler that the Radio Shack clerk showed me I asked him Are you sure this will work He said Yes So I purchased the items for 3X the cost that I could have ordered on Amazon because A the clerk assured me that the items would work and B I wanted to keep purchases local Last night I tried the items and it didn t work Whether it was the 8-pin coupler or the 25 of RJ-25 11 14 cable that was the culprit or both I do not know I drove back to Radio Shack this morning to return the items with original packaging The clerk actually two clerks and I believe one is the store owner told me there were no returns because of covid-19 I said What I paid 24 for these items yesterday and you assured me these would work but they don t work What am I supposed to do now The clerk told me that he could exchange the items I responded Are you kidding me Exchange them for what You didn t have what I needed but told me these items in substitution would work They don t work So what are you going to exchange them with Both clerks just looked at me dumbfounded I then told them their policy of no returns should be posted somewhere One of the clerks told me it was on my receipt I told the clerk s A lot of good that does me since I only get a receipt after I purchase at which point I can no longer return the items according to your covid policy They both just stood there and said nothing Again I said that You assured me this would work that I was never told at the time I was being directed to these items that if they didn t work I couldn t return them there are no postings in the store stating that there are no returns I then grabbed the items which the one clerk had touched so much for the covid precaution and left the store To say that I am upset and disappointed in Radio Shack is the understatement of the year I purchase many items from Radio Shack but no longer Your store policy annunciation of that policy and customer service is the worst I have seen in quite a while I was willing to spend 3X the amount I could have paid for the correct item online with Amazon because I wanted to give Radio Shack the business and keep it local Drove 16 miles round trip twice and all I wanted was my money back

April 30th 10 00 am

April 30th 10 00 am I contacted the store in Inverness Fl about a iPhone repair The Mgr informed me that The Hernando Store does all Repairs so I drive the 35 minutes only to find it Closed I called the Inverness store told him it s closed He said drive over here and Drop it off so I do I walked in He asked if I had a Mask I said no He points to the front of store I figured Masks were hanging somewhere for Customers I look but don t see any so I asked if He Had any for Customers he said No Get Out I was shocked He wasn t Polite about it I m at least 15 ft away from him So I ask if I can put the Phone on the other counter with my Info and leave He again said NO GET OUT I m like wow he is rude As I leave a lady is coming in without a mask so I gave her a heads up about the mask didn t want her to get yelled at she had one in her car So I find a towel in my car place it over my Mouth any go back in I asked him if this will work He said No Get Out Then tells me to drive back over to Hernando someone is There I said No you told me to come here I m not driving back to Hernando He Yells Get Out By this time I ve had enough of his Rudeness I told him to go to Effing Hell I did Absolutely Nothing wrong to deserve his Rudeness So I drive back to Hernando Store anyway only to find it Closed still Not only was a Rude But Flat out Lied to me I called Corporate have Emailed think Multiple Times and Have not Heard anything from them Today is May 16th I will never walk into that or any other Radio Shack store again The Manager is Not Nice at all Beware

RADIO SHACK is underhanded crooks poor ethics

Radio shack charged me for 1 yr warrenties on all MY purchases without my ok and WILL NOT REFUND my on the products i returned so now i have warrenties on products I dont own

Avoid Radio Shack sane yourself the pain

Radio Shack has just lost a customer for life over a 4- 5 dollar item On 01-23-2014 I went to this radio shack to return a coax cable worth about 4- 5 I didn t have a receipt and was happy getting a store credit But the lady behind the counter said she needed to find my exact purchase record in order to give the credit Really Then after waiting for her to search the system and her checking my credit cards she said since my purchase was not within 30 days I simply could not return the item This item was brand new in the packaging only a few dollars and I can t get a store credit for it I just left the item on the counter and left without the credit That s how much that item is worth Radio Shack and this lady are ridiculous In this market when every other company offers convenient anytime returns no questions asked Radio Shack is an atrocity to consumers Save yourself from the I don t care about you and don t need your business attitude at Radio Shack and go shop at Amazon Target Best Buy etc etc

Radio shack s warranty s are a scam

I purchased a ZTE Muve phone from Radio shack The service man also recommended I purchase the 2 YEAR extended warranty He said for 2 years it would cover anything that the manufacture would not cover including theft loss broken washed dried dropped in a toilet etc After only 5 months I accidentally left my phone in the rain I went back to Radioshack to exchange my phone as promised And NOW to be told I M sorry we switched warentee s and no longer carry that one We now carry the IT HAPPENS warranty So they can t help me WHAT A RIP OFF I dont care who you switched to They should of contacted me and at least offer me the option to purchase the new one or as I believe honor my contract and the 2 yr warranty that I purchased SO all you people who purchased a phone and warranty from Radioshack you should know that your NO LONGER Covered Is this how radioshack rips their customers off collect money for warranty s and then change their insurance providers every other month I WILL NEVER BUY FROM RADIOSHACK AGAIN I WANT MY NEW PHONE AND MY WARRANTY HONORED AS PROMISED From Terry Brook Park

Scam company

I bought a lap desk and it was absolute junk I called immediately and asked to start a returns process They state there are no returns Nowhere on the product info did it state that They gave me store credit that will never use on their misleading items A month later I received an email from them stating that they noticed I was sent the wrong desk and they would be sending me the correct item at no charge and that there was no need to return my other item The desk never came so I emailed and got an absolute runaround from multiple people not giving me am answer I called customer service and they said to send screenshots of this so called email I did Instead of calling me back I get another email stating that they only sent that email to people who hadn t received a desk Complete lie I have the email stating the exact opposite I m convinced this company is a scam Don t buy

I ordered a sweatshirt that I was

I ordered a sweatshirt that I was informed had shipped but I wasn t getting any updates on it After a week I called them but could never get anyone to talk with I tried e-mailing them and then eventually I got a response that said my order has already shipped I gave it another week and still no update and no sweatshirt I called again and finally was able to speak with a representative who said he d get back to me in 24 business hours Three days later he called and left a voicemail that it had really shipped this time It took me THREE WEEKS to receive a sweatshirt I had read horror stories about them before and didn t want to believe it but now I do And if you re wise I d advise you to avoid them at all costs Then again maybe if they start reading and listening to complaints and resolving them they could be a quality company again Right now I m not ordering ANYTHING from them I m done

Order fuseson line

Order fuseson line Received wong parts Sam day I received trie to return All radio shack has done is play games on returning Very dishonest and corrupt Do not buy from this company