Ramplimited Reviews

RAMP Limited - Home

ramplimited.co.uk
3.70
125 reviews
Great Rating
Based on 125 user experiences

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Rated 3.70 out of 5 by 125 Happy Customers

48%
16%
9.6%
10.4%
16%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 125 reviews

Customers consistently praise Ramplimited for excellent customer service, with many highlighting helpful, polite, and knowledgeable staff who resolve issues quickly. Multiple reviewers appreciate the fast and efficient handling of claims, bookings, and warranty processes. Several customers note long-term satisfaction with the service. However, a substantial number of negative reviews report poor communication, slow claim processing, delays in repairs, and denied claims, leading to frustration and disappointment. Some customers also criticize expensive or insufficient warranty coverage. The overall experience is mixed, with strong service from certain teams contrasted by systemic issues in claims and repair handling.

What customers love
  • Fast claim resolution
  • Efficient booking process
Common concerns
  • Slow claim processing
  • Denied claims
  • Expensive pricing
  • Repair delays

Last updated 2 months ago

K

Good Customer Service

Emily was very helpful answered all my questions explained how RAMP works
B

CHRISTALEN was super helpful to find me

CHRISTALEN was super helpful to find me a solution to get the car booked into when an engine light came on the dashboard Thank you
S

The operator on the phone elena was

The operator on the phone elena was very helpful Personally I cancelled ramp as every time I took my car for a simple service it was in there for 8 hours normally and it was always because Halfords couldn t start work on my car until they had authorisation and that took hours Last service was booked in for 8am and it wasn t ready until 5pm as they waited all day for authorisation so I m just going to pay it myself But the process was simple to book appointments
S

Clarity after speaking with the right person

Had trouble previously attempting to start a claim Other phone calls had not been helpful but this time we got the ball rolling The situation was explained very clearly and was followed by an email confirming what we had discussed and how to proceed Christalen was great polite friendly and professional most importantly She provided the information I needed and helped massively Thanks
C

Professional Knowlegeable

Friendly helpful knowledgeable and took time to understand my needs and was able to resolve them
A

Jags Was really helpful and informative

Jags Was really helpful and informative on the phone
P

Quick service booking

My car dashboard started to display oil change service due Got in touch with RAMP to schedule a service Everything was smooth and the service was booked after providing the photo evidence Had to follow up on couple to emails quickly to book the slot but overall the experience was good
M

Where to start

Where to start away in Europe when the car decided to have a 4 100 fault I managed to use local peeps to get it towed fixed and cleaned Had to pay the money upfront and provide all the necessary documentation and receipts to RAMP for full reimbursement As you can imagine this is something we all dread when satisfying upfront costs in order for the warranty people to dissect all the information and give the empirical thumbs up or down on your bill Things went as expected and I will be receiving a full refund The only criticism I have is that when you email RAMP you receive two acknowledgment emails instead of one This turns a relatively straightforward and short email chain in to a rather large and cumbersome bunch of back and forths with different people
M

I was supported with my enquiries and

I was supported with my enquiries and Jags was so helpful with my questions he was polite and his customer relations was on point
G

Really excellent very quick and able to

Really excellent very quick and able to deal with the whole thing very easilyI note the current mileage has not been converted to what I said but you do have a note of the current mileage and that is the correct 14 280

About Ramplimited

RAMP Limited - Home

United States

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