Ramplimited Reviews

RAMP Limited - Home

ramplimited.co.uk
3.70
125 reviews
Great Rating
Based on 125 user experiences

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Rated 3.70 out of 5 by 125 Happy Customers

48%
16%
9.6%
10.4%
16%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 125 reviews

Customers consistently praise Ramplimited for excellent customer service, with many highlighting helpful, polite, and knowledgeable staff who resolve issues quickly. Multiple reviewers appreciate the fast and efficient handling of claims, bookings, and warranty processes. Several customers note long-term satisfaction with the service. However, a substantial number of negative reviews report poor communication, slow claim processing, delays in repairs, and denied claims, leading to frustration and disappointment. Some customers also criticize expensive or insufficient warranty coverage. The overall experience is mixed, with strong service from certain teams contrasted by systemic issues in claims and repair handling.

What customers love
  • Fast claim resolution
  • Efficient booking process
Common concerns
  • Slow claim processing
  • Denied claims
  • Expensive pricing
  • Repair delays

Last updated 2 months ago

M

Ok so we have no gone to garage yet or

Ok so we have not gone to garage yet or had a claim paid out on but The customer service to book a service and book into a main dealer to sort out issue is well fab Lauren was amazing
J

Nabil was really helpful and answered

Nabil was really helpful and answered all my queries he was polite and made sure that what I needed was done Cannot ask for more
G

Thank you Ramp

A lady called Crystalen dealt with my enquiries she was very helpful and dealt with my call clearly and professionally Many thanks
C

Support team was amazing and got the

Support team was amazing and got the job done I highly recommend them they will not disappoint
H

Lauren the superstar

I have been dealing with a charming lady named Lauren I rarely leave reviews but feel compelled to In a world of sub standard service she has been a breath of fresh air Uber professional polite and clearly gives the job her all Many other could learn from her example Superb
M

Satisfied returning customer

When renewing my maintenance plan the RAMP representative couldn t be more helpful They provided all of the information that I needed in a friendly yet professional approach In my sample of one I couldn t be more satisfied If a family member or friend was looking for a car maintenance supplier I would recommend RAMP without a second thought
S

Nabil was a great customer service

Nabil was a great customer service agent arranged my service super quickly Very pleasant to chat to
T

Nabil

Nabil was very obliging poilte and helpful Many thanks for the service
T

A great experience

My service agent Christalen sorted out a problem with my booking within two minutes and even stayed on the line to make sure my confirmation emails had been received Faultless service
L

Fabulous Customer Setvice

I liaised with Emily via phone call as well as email There had been a misunderstanding about my plan renewing and I was quite stressed She advised me and then contacted me to book my vehicle in once everything was sorted Fabulous customer service

About Ramplimited

RAMP Limited - Home

United States

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