RatingFacts is an independent review platform and is not affiliated with Reachsubs (reachsubs.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse
G
Gemmaleanne
Have had a daily delivery for my father since July 7 days a week and they haven t once delivered for a full 7 days 2 or 3 times a week the newspaper just isn t delivered I emailed their customer services over a month ago and didn t receive a response Chased last week still no response Hold on phone for ages and they never answer
C
Craigo
unreliable service
unreliable service Nans had a subscription for 3 months and at least once a week there is an issue with either wrong paper or delivered to wrong address customer service is useless and gives all the usualy fob offs avoid at all costs
M
Mark B
Missing deliveries - Poor people skills
Missing deliveries on occasions Atrocious customer service - hanging on for 50 minutes one day only to be fobbed off Contacted them via email over a separate subs issue Was told I could not have any of the new offers as I had taken them out Numerous times I have taken 2 in 3 years and my address had been blocked Made to feel like I was some sort of criminal by an abrupt sales person Needless to say I have now cancelled and won t be using again