Realgoodvideos Reviews

Our Disappointing Experience with Michelle Pitcher and Real Good Videos

We hired Michelle Pitcher with Real Good Videos to produce a project but the experience was anything but real good After paying our initial deposit in August 2024 what was supposed to take 4-6 weeks dragged on until December 2024 When we made the final payment Michelle Pitcher refused to release the video until the credit card payment cleared her bank a highly unprofessional and unnecessary delay She justified this by claiming a history of customers canceling payments which now makes perfect sense given the poor experience we endured Updates from Real Good Videos were scarce and we had to constantly chase her for progress If we hadn t stayed on top of her I doubt the project would even be complete today She blamed delays on revisions but the truth is this was far beyond normal iteration Her promise that it would be worth the wait fell flat To add insult to injury Michelle Pitcher demanded an additional 200 for the project files something that is customary to include with delivery While we eventually received the video the process with Real Good Videos was disorganized riddled with additional costs and far from professional We initially planned to award Michelle Pitcher three larger projects after this one but we ve since awarded them to someone else Based on our experience with Real Good Videos I cannot recommend working with her