Redbox Reviews

Tried to reserve a game

Tried to reserve a game said my card was not authorized Tried to reserve it a 5 other locations didn t work I gave up checked my bank account got changed for every reservation Called customer support they said the money would go back into my account in 5 days That s ridiculous if my card is not authorized why would the money be pulled anyway That s straight up fraud and I will never use this terrible company s service ever again

Impossible On Purpose

I think Redbox purposefully makes it next to impossible for you to figure out how to contact them when you have a problem with a disk I think they figure if they make it hard enough people will just give up and go away Horrible unfathomable website when it comes to trying to accomplish anything

Redbox on demand is horiable

Redbox on demand is horiable I have a brand new Samsung crystal clear TV I rented the latest Fast and Furious Pic quality on 4K has not good but even worse the digital sound kept going from low to high but mostly low so had to adjust and turn up volume every 10-15 minutes I m sure that my neighbors appreciated that Thanks Redbox but you suck

I rented a movie returned it rented

I rented a movie returned it rented several more after then I got my bank statement where I was overcharged 48 And they refused to refund my money this was it before iv had issues before for a much smaller amount12 88 no problem refunding but I spoke to a supervisor who cared less and was rude never will I rent again I am so upset and guess they cared less to lose a customer

Redbox will be like Blockbuster

I ve realized that the movies that are being released and available on Redbox are also available on Amazon Prime or other movie avenues I m taking a guess that Redbox will become like Blockbuster Everything is available very quickly and mostly part of paid subscriptions

sorry as business

You are a sorry as business Your stupid redbox machines don t work No wonder customers hate redbox You guts suck at your job not fixing them Your customer service is terrible Your training is worse than machines

Worst ever

Worst ever They are thieves Rented 3 movies on 10 16 and returned on 10 19 Just to get 2 different transaction holds on 2 different amounts placed on my account by redbox to cover a 17 49 charge which that s what the receipt showed we would owe Now they have tried to blame my financial institution on the hold when it s their doing They are nothing but thieves and liers

Rented 2 movies from redbox yesterday

Rented 2 movies from redbox yesterday tried to return to nearest redbox at walgr ens the machine wasn t working so went 3 miles down the road to return to krogers redbox my account was charged 7 89 they said they added another day of rentals to my account which seemed wrong it cost me 4 95 to rent those felt it was wrong they charged me that because one machine wasn t working properly won t be renting any movies from them anymore