Remotesremotes Reviews

i wish i could give them 0 stars but

i wish i could give them 0 stars but you cant i ended up un programming the 1 good remote i had following there instructions

Should have zero stars option

They have no concept of client or quality If the remote is defective it is your fault if the remote doesn t work on your car it is your fault For every email you have a 24 hs delay They want to make money on Occident but they won t have a technician in this part of the world Everybody should keep as far as possible from these people Their products are just garbage

Not good business Cheap remote No refunds

Well I have had excellent customer service with this company but that is all because the remote has not ever worked at all I replaced the batteries twice I took it to the car dealer and no hopes there as they told me it was an inferior product and then I took it to best buy stereo installer and he said it will not function So after googling and carrying on all during covid I have finally given up and now the window for return is over 50 Gone forever They will not return my money there is no supervisor to speak with and guess what no feedback or reviews can be left on their website I do not recommend this company at all

Misrepresented their defective product

Their website said the key fob case would fit a 2009 Jeep grand Cherokee circuit board It did not fit in 4 different ways They also said it was defective and that I should pay the shipping back to them I refused to pay as the problems were all theirs Their product also damaged my circuit board and they would not provide a new one I had to spend 170 dollars to replaced my circuit board Many many emails They want me to pay 10 dollars to return 8 95 product that was misrepresented and defective I asked for a prepaid RA label but they refused

I am glad that i did not order

I tried to order a remote I typed all the necessary information and clicked to pay by credit card however the site says that the paypal information is not correct I did it twice but each time I get the same line that the paypal information is not correct

Beware

Beware bought a pair of remotes one was defective Had to pay a programing fee to find that out Their only resolve was to contact Amazon and return the remotes forfeit both programming fees Horrible customer service

Fake and disrespectful Company

Company sends all necessary emails stating order has shipped has tracking number through DHL and usps but well after 2 weeks of me asking 3 times about my order I finally get a message that they were out of stock and I wouldn t be getting my order I have multiple vehicles and friends I will stay clear of this fake site and hope this will help someone else before they waste time

Non functional keys

I bought key blanks with lock unlock transmitters from this company for my car I spent an additional 50 getting the blanks cut to work The remotes failed when attempting to program them through multiple attempts I finally got one of the two to program but it would inly work sporadically if holding the remote on the cars window They refused to provide functional remotes and only offered to let me return them without reimbursement for additional costs incured I purchased keys from a different company that work perfectly Remotesremotes is a scam enterprise