


Based on authentic user experiences
Rachel
6779 reviews
N/A
8 months ago
Total RIP OFF MERCHANTS DO NOT USE
Total RIP OFF MERCHANTS Booked them via Checkatrade for a really simple job to reseal and regrout my bath area sent pictures with my request Were very helpful on the phone seemed reasonable price 100 per hour They make you pay for the first hour up front When they arrive I get a call from their finance department saying they need 87 for materials for a one hour job I asked them for a breakdown and why they didn t turn up to the job with grouting and sealant when the job spec was very clear They first hung up on me I called back and they just argued with me and were incredibly rude I asked for my 100 back and to cancel the job they refused Reported them to Checkatrade they are essentially RIP OFF COWBOYS your choice is to either lose your 100 or pay extortionate extra fees to get the job done I have no confidence they would do a decent job so I m stuck with losing my 100
Mary Parkinson
6779 reviews
N/A
8 months ago
Absolutely extortionate - Avoid
Absolutely extortionate GBP110 VAT and hour Got ripped by this company they are so far over and above the rate for plumbers AVOID Will not recommend have basically told anyone around the area to stay well clear
Peter Harrington
6779 reviews
N/A
8 months ago
Not all cowboys ride horses
You re probably reading this review because you were ripped off Repifix My sympathies Welcome to the family You too probably wish you d never Trusted a Trader or Checked a Trade and come across these folks Not all cowboys ride horses unfortunately We booked them in It s a familiar tale if you scroll down past their own fake reviews Turned up having paid 140 then took five times longer to complete a simple task without even having the right tools and then ensuring hour four turned into hour five - all while head office tell you what a good job he is doing Man I am right here He is not even close to competent and you re looking to charge me for this After five hours and having my card charged repeatedly we were no closer to a simple plumbing job being completed Instead we had disconnected pipes and wet floors Sheer incompetence Do yourself a favour Avoid these cowboys I am in detailed conversation with Tower Hamlets Trading Standards via CAB about this business It s close to criminal what they are doing
Ayan
6779 reviews
N/A
8 months ago
Absolutely terrible level of service
Absolutely terrible level of service Got them over for a two hour job for which they used 3 hours and wanted to charge for 4 Their hourly rate is the highest at 100 and they do not do half hour slots They did not inform about their cost of time in buying the material at the time of contracting them They did not show up on time on the first day and therefore I had line them up for another day for which they initially threatened to charge me extra Do not engage their services - its horrible Will never contract them again Next day - they even have the cheeks to send an additional invoice for a botched up job and terrible level of service
Madhuban Kumar
6779 reviews
N/A
8 months ago
The company is a complete rip off- they
The company is a complete rip off- they took an extra hour from my account after we only agreed for 2 hours - compete dodgy outfit They used my card without my permission and that is illegal
EJP
6779 reviews
N/A
8 months ago
AVOID
AVOID They purposely underquote and massively overcharge They make you pay the first hour up front to lock you in then when they turn up the job will take considerably longer than they said on the phone The shelves they put up also fell off the wall when trying to apply paint Finally they also have awful customer service - no reposnse when I flagged all of the issues for 10 days depite numberous emails and phonecalls I ended up paying over 600 which is outrageous for 10 shelves which were supplied for no work essentially had take them all down and to do it all myself I wont go into the details of the rest of the issues but all I can say is go to someone else - save yourselves a lot of grief Worst company I have ever dealt with
Guy Stewart
6779 reviews
N/A
8 months ago
AVOID like the plague
AVOID like the plague This company is a disgrace Unprofessional zero customer service total cowboys They will badger you for money upfront we are 5 weeks now after we paid and still no refund for a job they didn t even start Charging in full for estimated works before they get out of bed is their way clearly because no one would be silly enough to pay after They cause more problems than they fix Good luck trying to talk to someone email only meaning zero accountability or resolution Couldn t fix our boiler insufficient tools but charged us for 6 hours anyway and a bunch of materials no invoice sent to account for this they caused a leak while doing the job and after we cancelled the quote for them to come back and make good they take a percentage of the quote for themselves How nice Charged us for 2 additional hours as well after working on it for 6 already worked only 15 minutes and refused to refund it complete cowboys and shameful approach to dealing with customers Do yourself a favor and book elsewhere
Thomas J Jones
6779 reviews
N/A
8 months ago
These guys are worse than you might
These guys are worse than you might imagine They haven t fixed either of the problems they have tried to fix for me one plumbing one electric though I have had to pay for each visit For the electric problem they are now telling me to contact the manufacturer of a electric valve control to ask them to replace the item Why won t repifix do this for me Who knows
Jack Edmonds
6779 reviews
N/A
8 months ago
Scam company
Engineer arrived without knowing what he was installing despite being sent all information and images prior Of course he then needed a part to make it work as he wasn t qualified to wire it properly without He told me they have the part in stock and they would not charge for the time to pick it up Nice Until I get the invoice with the part worth 30 anywhere I could find and received a 92 bill for the item which they bumped up to 42 a Material collection fee of 35 and then they added VAT to the total bringing the total to over 230 for 30 mins work If I had known he was just going to get another part to workaround I would have done it myself This company is a scam
Tony Bruno
6779 reviews
N/A
8 months ago
Found on checktrade
Found on checkatradeFound on Checkatrade The engineer was very polite and left the room clean Unfortunately he used a hoover and after one week the drain was blocked once again Only Dyno Rod used a sink unblocker which is like a gun that pries a sort of brush that goes inside the pipes for 37 feet 11 meters and they unblocked the sink in 10 minutes Don t waste your money with Repifix because they do not have the correct equipment to unblock the sinks but they only use a hoover who only unblocks for a week