Returhuset Reviews

Returhuset - Smart val f r klimat och pl nbok halval sningen

4.12
48 reviews
Great Rating
Based on 48 user experiences

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AI Review Summary Based on 48 reviews

Overall customer experience is predominantly positive, with many praising fast delivery and good service. Service quality is frequently highlighted as friendly, helpful, and efficient, especially when issues arise. Delivery is consistently described as very quick and reliable, often with free shipping. The returns policy and after-sales service, however, receive significant criticism from dissatisfied customers. Product quality for electronics and second-hand items is generally reported as good, matching descriptions and arriving in great condition. Major complaints involve receiving faulty or incorrect products, poor after-sales support, and problematic cancellation or return processes. Some customers report issues with product testing, misleading condition ratings, and unresponsive customer service. Positive experiences often mention accurate product descriptions, good value for money, and straightforward shopping. The stark contrast between highly satisfied and deeply dissatisfied reviews indicates inconsistency in post-purchase support and product verification.

What customers love
  • Fast and reliable delivery
  • Accurate product descriptions
  • Good value for money / affordable
  • High-quality second-hand products (when as described)
Common concerns
  • Products arriving faulty or not as
  • Difficulties cancelling orders
  • Inconsistent product testing/condition verification

Last updated 4 months ago

M

good delivery time and nice product

Quick Delivery good quality
E

Bra service

High-quality second-hand android phone - was rated A and it was - seems brand new Very quick delivery too Very satisfied and will look to buy more electronics second-hand in the future
E

Supersnabb leverans

Bra bra bra bra bra god god god god bra
L

So far so good

Bra service
D

great and fast

Haft mobilen kort tid So far so good
A

I got the product but it can t be fixed

Sold me a watch that I couldn t even switch on Not tested by us they said So how can I rely on them
A

Thank you

Thank you Everything Was perfect
R

Fick en Iphone xs Max med fake

Fick en Iphone xs Max med fake batteri
E

Very very bad

Very very bad I ordered the phone Samsung a51 the phone did not come in the complete set I didn t like the phone I sent it back A few days later returhuset send me email that the phone which I returned was damaged And they issued an invoice for 598 krons because I broke something What Really The phone worked good when I returned it So I think that the invoice was not justified at all It is a very bad site I will never order anything from it
M

Terrible

Terrible Ordered a kitchen item and tried to cancel the following day upon realizing that it may be the wrong type of model They said sure at first I started looking at other models The next day I received an email saying this was not possible because the order was too far in the processing chain Really In under 24 hours I think they just wanted to force a sale Now I have to wait for the item to ship and then return it And pay the return shipping fee If they had provided better descriptions of their products in the first place none of this would have happened When I ask customer support about the model they just say Whatever s written there in the description They do not know their products and they do not care about giving clear specifications They also are not very interested in providing any customer support You would think they would try to help their customers find the right products not just tell them to order at their own risk

About Returhuset

Returhuset r din marknadsplats f r returer Hos oss hittar du begagnade och rekonditionerade smartphones fr n Apple och Samsung returer reklamationer verskottspartier och f rs krings renden I samarbete med e-handelsbolag producenter f rs kringsbolag och logistikf retag f r vi var...

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