


Based on authentic user experiences
Eyvonne Cheah Ye Wen
6731 reviews
N/A
11 months ago
This is the worst company that I ve
This is the worst company that I ve dealt with I ordered my item on the 18th of November and until today 26 December my parcel has not arrived it s been more than a month since the parcel was ordered Contacted customer service they say will reship the parcel but then again the parcel went missing I am really disappointed with Rhinoshield and will never order things from them again Everyone need to think twice before ordering
GC
6731 reviews
N/A
11 months ago
DON T ORDER FROM RHINOSHIELD
Poor quality and poor service Wish I read reviews before Ordered a screen protector that cost over 25 it didn t even last a day Marvin in customer service is awful Wouldn t offer refund or replacement without paying additional delivery Do not order from this company
Katie Warner
6731 reviews
N/A
11 months ago
Absolutely terrible company
Absolutely terrible company Placed my order for an iPhone 14 pro max case at the beginning of September Website stated delivery would be early October I get an email saying there is a delay and delivery would be before 17th October My iPhone arrived 1st October so I haven t been able to use it to date 17th October arrives still no phone case I emailed a shirty email saying if there was a further delay to cancel my order I received a reply today saying it would have been shipped out today but they cancelled the order anyway Unbelievable
Emily Ghose
6731 reviews
N/A
11 months ago
A complete joke
A complete joke The site is dishonest about it s shipping times as if it s a random drop shipper or just one person running a bad small business I spent 46 on a phone case that still hasn t arrived after 3 weeks Look at other reviews to see just how dishonest they are about shipping times it s childish pathetic and unprofessional Tell your customers that because of covid it will come in x amount of time Start running an actual online business please we pay a premium price for you to behave like a first time low budget dishonest inexperienced company
Consumer
6731 reviews
N/A
11 months ago
Awful product poor service Avoid
Bought these as I thought expensive better The case isn t flush with the phone They told me it s supposed to be like that The back of my phone cracked after simply being in my pocket I assuming coming into contact with keys The front screen completely smashed when i dropped it on kitchen tiles once Absolutely appalling product Completely ruined a new phone because I thought they would be Military Standard
C
6731 reviews
N/A
11 months ago
I would avoid buying from this company
I would avoid buying from this company Their delivery time estimates are a flat out lie My confirmation clearly says delivery 2-5 days it s not until you make an order they tell you that this estimate is AFTER you receive the tracking number Any europe bought custom collaboration case is made in Taiwan then sent their main centre in Europe then finally to your destination country then to you Please be aware of this before you order as it s very misleading
Aaron Howe
6731 reviews
N/A
11 months ago
Pixel 6 Pro Screen Protector
Ordered the Pixel 6 Pro screen protector which took a very long time to arrive since it shipped from France I tried fitting it tonight but the instructions were so poor it already had debris on it before it had even been applied to the phone It very easily can be incorrectly applied not least of all because it isn t clearly marked I wouldn t waste money on any of their products ever again
Chuck
6731 reviews
N/A
11 months ago
NEVER EVER AGAIN
Disgusting customer service poor quality products I am absolutely shocked by the way customers are treated I work in a phoneshop and we treat customers with respect and reward loyalty I would never order from this place ever again there are much better offerings by better company s such as mous and many more
Wolva
6731 reviews
N/A
11 months ago
Slow
Estimate delivery 2-6 business days It took them 4 business days to ship the order so not surprised that its not here on the 7th day Ordered on weekend before Black Friday week so should have been one of the first being processed during that week There is also no shipment tracking provided simply states shipped
joncas
6731 reviews
N/A
11 months ago
Rhinoshield Not In UK
I ordered my new phone from another company and it arrived the very next day I ordered the case for the phone from Rhinoshield UK and now 5 days later I still haven t received it so I cannot take my phone out with me which I find sad and frustrating I hadn t read the reviews on Trustpilot before ordering - had I known about the way Rhinoshield operate - that their products have to be shipped from Taiwan after they are ordered is not only slow but a waste of resources I now have my doubts about the honesty of the videos on the Rhinoshield website that show a phone being carelessly chucked against a concrete floor I no longer believe the hype because I now know how that company operates it s not real