Rodgersofplymouth Reviews

New Used Volkswagen koda Kia and Hyundai dealer group Newton Abbot Ply...

rodgersofplymouth.co.uk
2.71
14 reviews
Average Rating
Based on 14 user experiences

Rated 2.71 out of 5 by 14 Happy Customers

42.9%
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57.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 14 reviews

Customer experiences are polarized between poor after-sale service and vehicle issues in 1-5 star reviews, and positive service interactions in 5-star reviews. The 1-5 star reviews cite misleading sales practices and unresolved mechanical problems. In contrast, 5-star reviews praise efficient servicing and helpful staff. The overall experience depends heavily on the specific interaction type.

What customers love
  • Great customer service
  • Fast delivery
  • Helpful staff
  • Effective communication
  • Pleasant experience
Common concerns
  • Poor after sales
  • Misleading sales
  • Unresolved issues
  • Very expensive
  • Bad service

Last updated 1 week ago

M

Rodgers First Service Experience

This is the first time I have used Rodgers Hyundai in Plymouth for my first service the service was completed very quickly the staff were very friendly and helpful I was really impressed I could not ask for more
K

Great service from Kia

I purchased a brand new Mitsubishi from Rodger s about 4 years ago Great reliable economical 4x4 I have never had any issues with servicing of the car or quality of the customer care So 4 years later I decided to buy a brand new Kia Sportage it arrived well before its estimated delivery date and has exceeded my expectations superb car with all the tech you get on a luxury brand car and a 7 year warranty I again dealt with Alex King the sales executive who sold me the Mitsubishi Superb trouble free process for the Kia from putting the deposit down to completing the paperwork today Faultless service
C

PURCHASE OF MY HYUNDAI i 10

I D LIKE TO THANK ANDREW FOSTER FOR DEALING WITH THE PURCHASE OF MY HYUNDAI i10 IT WAS VERY TIME CONSUMING AND HE WAS PLEASANT THROUGHOUT THEREFORE I WOULD LIKE TO GIVE HIM 5 STARS REGARDSCHRISTINE SMART
B

Great customer service

My motability vehicle was left with the dealer Murreys now not Rogers for service and MOT today On arrival it was found that the loan car was manual not auto as arranged Instead of having to rearrange the young lady chased around and arranged an alternative automatic for me Customer service at the highest level and all with a smile Thank you
M

Murrays Kia

Just purchased another used car at Murrays Kia Matthew was extremely friendly and helpful throughout the whole process I would highly recommend Kia as a product and Matthew in particular If you re looking for another car and want good service this is the place
A

Rogers Kia Garage

Thank you so much Rogers Kia garage Morgan was so welcoming and friendly as soon as we arrived Talked us through different options Followed up after our first visit This week we took delivery of our beautiful new Kia Sportage We absolutely love it A thoroughly enjoyable experience and we look forward to many years of being a Kia owner Thank you Morgan for being so knowledgeable and professional

About Rodgersofplymouth

Murray Group are a dedicated Volkswagen koda Kia and Hyundai dealer group in the South West of England with locations in Newton Abbot Plymouth

United States

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