AI Review Summary
Based on 115 reviews
Royalessence receives overwhelmingly positive feedback for its product quality, creative concept, and fast delivery, with customers praising the scents, bath products, and surprise jewelry. Some recurring issues involve occasional shipping delays, damaged packaging, and mixed experiences with jewelry quality or sizing. Negative reviews primarily highlight perceived overpricing, defective items, and occasional customer service responsiveness concerns.
What customers love
- Amazing scents
- Helpful customer service
- Beautiful packaging
Common concerns
- Expensive pricing
- Faulty jewelry
- Damaged items
Last updated 2 weeks ago
P
Pam Bennett
Pleased with order great products ideal presents Such fun to see if you ve got a valuable ring Some lovely scents as bath bombs Sweet pea favourite so far Order spot on correct well packaged and quick Will use again Already sent my second order off Also freebies if you spend so much reward points and Free postage Win win win Great gift idea
A
Ailysia Burtenshaw
Lovely products
Lovely products smell amazing and are great for the skin and the jewellery inside is lovely too the only thing is I ordered some products and a free product was added to my added but then I got a email saying that the order had been shipped but they wasn t shipping the free item because the order price wasn t reached for the free product even though it was automatically added to my cart by them and was included in my order
F
Flore
Adult version of kinder surprise It is just magical
I love second time I have ordered anything love love the concept of the products It s like an adult version of a kinder surprise It retains the magic of the surprise but with jewellery and bathproducts instead of chocolat and toys First time I ordered the whipped soap ocean waves for myself Love the smell and the ring was completely my taste very simple elegant but a bit different as it had a yellow stone The soap itself makes my skin I have difficult skin a bit dry so I use it for certain areas Furthermore I purchased a candle for one of my twins godmother and a bathbomb and scrub for the other They were over the moon with the products The second time I ordered the pot of gold body scrub I was a bit hesitant on the scrub but I love the texture It s very fine not abbraisive and all over lovely and moisturising The smell was something I was less impressed with It is descripted as citrus with sweet orange with lemon I expected something tart zingy citrusy and refreshing but to me of smelled more like candied orange so slightly citrusy with a big sugar component in the smell Not my particulier cup of tea but maybe i ll change my mind when winter comes about the more cosy smell than during this hot summer where i like my smells more refreshing The ring is not something I would pick out for myself as it is more elaborite and sparkly than the very simple rings I normally prefer but it does grow on me Not knowing what kind of ring you get and instantly falling in love with it or growing to love and going out of your comfort zone is just part of the fun of the experience The only drawback I am from Europe is the high importfee as they ship out from the uk the import fee was higher than the product price I would love it if the company decided to have a branch in Europe Even a higher price of the products but no importfee would be more desireable for me
A
Andrew Hirst
Gold dust body scrub
Very nice texture on the skin exfoliates the skin well and smells nice The fragrance is very strong smell could be a bit more subtle
M
mario catrisano
Great product with great idea of having
Great product with great idea of having a jewel inside specially if you lucky to find the valuable one
J
John Mitchell
Nice product nice jewellery not to sure
Nice product nice jewellery not to sure on prices on jewellery though got a necklace and was 130 dollars put in uk and was 51 pounds
Very interesting concept
At first the experience was not very positive I ordered for a gift but the program decided that something was wrong with me and canceled my order I waited 3-4 days before the money was returned and I was able to order again a rather long delivery to Germany but the main thing is that the person I gave it liked
V
Veronica Birtles
I bought one of the candles for a gift
I bought one of the candles for a gift afterwards i went to visit and she had lit it and the smell was amazing she also was waiting to see what her surprise was well worth the money
N
Nichole
First order very good
Got my first order was very exciting to find the ring inside The candy scrub smells more like the bubblegum not what i woukd say candy but its still nice I woukd love to be able to leave reviews and reveals on their site to get entered into the competitions rather than only certain social sites
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