AI Review Summary
Based on 115 reviews
Royalessence receives overwhelmingly positive feedback for its product quality, creative concept, and fast delivery, with customers praising the scents, bath products, and surprise jewelry. Some recurring issues involve occasional shipping delays, damaged packaging, and mixed experiences with jewelry quality or sizing. Negative reviews primarily highlight perceived overpricing, defective items, and occasional customer service responsiveness concerns.
What customers love
- Amazing scents
- Helpful customer service
- Beautiful packaging
Common concerns
- Expensive pricing
- Faulty jewelry
- Damaged items
Last updated 2 weeks ago
A
Angela Straughan
I ve only tried a few products from royal essence like the stardust opal bath bomb it s fragrance draws on you sense and make you feel like you re in a exotic spa I didn t want to get out of my bath My skin felt so soft and moisturised i would recommend you try the Rose quartz and Aurora borealis bath bombs also they smell so delicious and delightful and your skin is ever so soft and smelling great I also gifted them as I know my daughter and nice s will love the pampering as I have done
L
LolaLo
Amazing website and beautiful surprises
Only recently ordered for the first time and loved the products Got some beautiful earrings in my candle The candle smelt amazing Just placed another order with a couple bday pressies in and looking forward to see what other goodies are revealed Ordering is quick and easy and delivery took 2 days Would highly recommend this site
B
Berry Wiper
I am in love with the bath crumbles
I am in love with the bath crumbles They smell amazing When they firet go in the water it is an aray of colours making the water murky and have a soapy seelimg on the skin But given 5 minutes the water becomes such a beautiful clear colour Its gorgeous I have sensitive skin and it hasn t irritated me at all The rings are absolutely stunning And customer service is beyond fantastic
S
Sonia
Beautiful quality products
Beautiful quality products that don t stain the bath or leave it slippery at all Just tried the mermaid bath bomb and was not disappointed Bath bomb arrived beautifully packaged and is a work of art as you watch it slowly dissolve and swirl in your bath water To top it all off a surprise of quality jewellery awaits Royal Essence never disappoints and make excellent gifts With each purchase you are awarded points to discount a future purchase Great product and experience Thank you
C
Chloe Robinson
One of the best websites for surprise jewellery
I placed an order for 2 whipped soaps when they had a deal on and let me just say that they both smell amazing The jewellery inside is absolutely beautiful and is worth over 200 for both rings I received 10 out of 10 would definitely recommend to everyone You won t be disappointed
J
Jessica Compinton
Absolutely love these products not only
Absolutely love these products not only do they smell divine but it s so exciting getting a surprise jewel I usually choose rings so far I have 2 and I have 3 more products on the way With 3 more surprise rings Highly recommended and they have some awesome offers at times Plus you earn points which can get you money of another order I used to use imperial candles but sorry not sorry I now will only use royal essence because they are cheaper for me especially if there is a offer I can use
L
LilMiss Shiro
I ve bought these products over years
I ve intermittently bought from Royal essence before and each time have loved the experience their products provide Just recently I received a large order of products and one came damaged in transit They had already sent me an email asking to reach out if I needed anything so I felt more than comfortable responding with a photo of the damage They ve replaced the damaged goods and delivered with express delivery Thankfully so as they were gifts and I believe they appreciated that Lovely all around and I ve recommended them to countless people
S
Sam Anders
Cannot fault this service
Cannot fault this service speedy delivery think I came within 2 days this is my 2nd time ordering from Royal essence ordered the jewellery bath bomb as a gift for a birthday these are amazing great packaging the bombs smell unreal Can t wait to see which ring is inside Will definitely order again- such great products and a great price too would highly recommend
J
Joshua maskill
Absolutely lovely candles
Absolutely lovely candles they smells phenomenal and the product was delivered really quickly I also loved that they even go the extra mile to send you a personal message thanking you Would definitely recommend and I ll be buying again
S
S Dawe
Beautiful ring inside a lovely whipped soap
I purchased the pink cake batter whipped soap and it arrived within 3 days The jewellery inside was easy to access and carefully packaged to avoid any damage - once I got my jewellery out ot was a beautiful sterling silver emerald ring which fits perfectly The ring is great quality and the soap smells amazing I purchased another body scrub this time just yesterday and can t wait to receive it Brilliant wee company
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