AI Review Summary
Based on 115 reviews
Royalessence receives overwhelmingly positive feedback for its product quality, creative concept, and fast delivery, with customers praising the scents, bath products, and surprise jewelry. Some recurring issues involve occasional shipping delays, damaged packaging, and mixed experiences with jewelry quality or sizing. Negative reviews primarily highlight perceived overpricing, defective items, and occasional customer service responsiveness concerns.
What customers love
- Amazing scents
- Helpful customer service
- Beautiful packaging
Common concerns
- Expensive pricing
- Faulty jewelry
- Damaged items
Last updated 2 weeks ago
A
Apollonia Samaveld
It took a few years before I burned my candle it was a gift to then find the lovely earrings so special
S
shaye solomon
Everything is just so amazing
All the candles that I have tried sell absolutely amazing and such high quality wax too The rings are always stunning they are an amazing feature to make gifts extra special Currently waiting to try the body scrub and whipped soap so excited
C
Customer LJA
Amazing bath bombs
Amazing bath bombs They smell beautiful look fantastic and the surprise jewellery you find is great Every piece I have received is stunning I had an occasion where one of the stones was damaged on the ring I received and customer service were outstanding Resolved immediately and a new mystery jewellery item was shipped
C
Charlotte Addis
I love love love
I love this brand so much it s unbelievable the products you get are amazing and smell divine Not only that it s great for gifts for jewelry it s like 2 in 1 I love buying these so much for me mostly but friends and family The only thing I would change is when you go online and go into the website I would like to be able to create an account with my details so I can track my items but other than that it s amazing
S
Sharlene Webb
Amazing company
Amazing company placed my first order got a message of thanks straight away great touch Received my order and absolutely love the surprise jewellery The bath crumbles smell amazing and are super soft on the skin I even throw some into the kids baths as they love that it changes the bath colour No surprise to say I have since placed another order and encourage others to try them out A
A
Apprentice
Beautiful suprise rings with every
Beautiful suprise rings with every purchase Body scrubs smell amazing and do the soap whips highly recommend
B
Brooke Siddons
Speedy delivery and outstanding outcome
Delivery only took a few days and purchasing was quick and easy The bath bomb itself was so pretty I got the blue bath bomb with a ring in it The ring was worth 103 with four diamonds and a purple gemstone in it with a sterling silver band The bath bomb turned my bath a very pretty blue shimmery colour with no stain into the bathtub at all which I find with other bath bombs from other companies
H
Helen Roach
Absolutely love the products
Absolutely love the products the body scrubs are my favourite facial care product the jewellery is absolutely stunning
J
Jasmine Prince
Great products 6 rings bought so far
Second time using them 6 rings in total it s a fantastic idea fun and I wear the rings every day and they are still going a year one It is pot luck with the rings but I like all of them so far They are well priced and it s so much excitement to open the rings I never buy the candles as I don t have enough patience but recommend the soaps and body washes Only problem is I have about 2 years worth of their body wash and still want to order more
A
Anna
I m obsessed
I m obsessed the candles I ve ordered a few different ones now and they smell gorgeous The jewellery surprise is just an added bonus My friend introduced me to Royal Essence and I wouldn t go anywhere else now Just placed another new order loving this 40 off sale can t wait for my candles to come
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