Rushtruckcenters Reviews

Called to check on truck that should

Called to check on truck that should have been delivered months ago Spoke with Matt not a very pleasant person Told me you get truck when you get it Maybe he fell asleep during the customer service class he was in Poor service

Hello people very honest review about

Hello people very honest review about my experience with this people bought a warranty for 6500 and of course I am never cover for any damage this people who manage this rush should think of the drivers who buy trucks there you buy a truck you should be cover after buying a warranty is not like u paid 1 for it are this people here to help the drivers or to make the drivers fail rush have a heart if you using a warranty company make sure this companies cover the drivers no drivers no business everytime I take my truck I pay 450 for the computer and after they diagnose the problem of course I am not cover why tell me why so basically is a scam to buy a warranty there u never cover warranty only covers the stuff that don t break very disappointing I did not buy a toy I bought a truck for 85 thousand that keeps breaking and they not there for you warranty is a joke I feel they stole my money with no gun please don t buy here u will feel the same way I am feeling now have a heart use a warranty that cover everything even if the driver needs to pay more for it is a shame the usa government allows this companies to do this to his clients bad stefano

Deceptive Deceptive Deceptive

I guess I should have read reviews for Rush Truck Center before buying a truck here What a mistake First of all we own a family trucking company and my son just got his CDL license and was excited about buying his first truck We thought we found a good solid truck online at Rush Truck Center in North Little Rock Arkansas We obtained financing and they sent out an inspector who gave the truck a good to go pass so they wired them the funds and we went to pick it up This was a 3 hour drive one way but we thought it was worth it for a good solid truck We get there and the truck is not as advertised because we purchased a manual transmission but we re given an automatic transmission When we asked about this they stated they didn t even have manual transmission trucks on the lot We asked why the stock paperwork inside the truck said manual and they could not explain We told them that automatic transmission trucks are a good bit cheaper in sales price as they are not as sought after by truck drivers due to horsepower It would appear they advertise one thing yet sell you another This is highly unethical and I m pretty sure illegal False advertising Now we move on to cranking the truck up and low and behold the DEF gauges do not work This is a huge problem or will be on down the road because the truck will eventually go into Drate and shut down causing you all sorts of financial problems Remember an inspection was done indicating all systems were good and no issues Evidently the truck was never cranked during the inspection When we bring this up they just shrug their shoulders like Oh Well The truck has now been sitting in their shop for over a month and my son has not been able to do the first load with it What a disappointing way for a young driver to get his start with being a semi truck owner This has been a horrible experience We have had to plead annoy threaten and whatever else it takes to even get them to do anything I am ready now to just tell the loan company to retrieve their funds and I will purchase my son a truck from a reputable dealership because with everything they have done thus far I don t trust them at all They have not given me any reason to and don t really seem to be apologetic about any of it Do not buy a truck from this company because I promise you will regret it

Service Dept is Terrible

Truck has been in the shop for over 2 months for a warrantied items No help with a loaner no known date of when it will be completed Even called Peterbilt customer service 3 time over the last week they told me a regional manager would contact me I ve yet to receive a call from anyone

HORRIBLE experience after bringing our

HORRIBLE experience after bringing our commercial vehicle here Not only did they break the law over and over again They openly admitted to breaking the law and showed to remorse or reconciliation for doing so They lied about ordering parts and having them in transit They allegedly did work that was not permitted and charged 3-4X the amount for what the vehicle was initially brought in for on repairs that were never permitted or addressed as being an issue And kept the vehicle for over a month only to have the initial repair actually complete Do yourself a favor and stay FAR FAR AWAY from Rush Truck Center These people are as crooked as they come

People please don t buy a used truck if

People please don t buy a used truck if you can afford get a new one This people sold me a truck with so many issues and the warranty they sold me never covered any repairs Bad people bad company Sad fellow drivers run away from them lost my truck and my money Baddddd

I would not recommend going with

I would not recommend going with anything with a paccar engine it s been 9 days so far to change the fuel pump that s under warranty they said they have to follow the paccar procedure never again

Great place to get parts from for my

Great place to get parts from for my trucks Call in usually have parts the same day or next Delivery guy friendly

Rush Truck N Little Rock AR

Always super happy with Mackenzie Inscore and our parts orders being timely accurate 5 gold stars and keep up the great work Mackenzie