Sandown-group Reviews

Find Your Perfect Vehicle: Electric, New, and Used Cars & Vans | Sandown

sandown-group.co.uk
3.55
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.55 out of 5 by 137 Happy Customers

42.3%
13.9%
14.6%
14.6%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

Mercedes-Benz is always and forever be

Mercedes-Benz is always and forever be 100 100 within 2 days I purchased my dream car Thank you to Saif who not only sold me my dream car but helped supported and advised my on my finance and how to take care of my car Will come back again offcourse
M

Purchase experience from Sandown Newbury

All the staff were very helpful from the start The sales person Jack Hayes quickly arranged for us to see and try out an E class vehicle and answered all our questions on the car and purchase options At no point were we pressured to make immediate decisions Once we decided to purchase the vehicle Jack and other staff make this process very easy I would highly recommend the Newbury branch of the Sandown Mercedes-Benz organisation
S

Helpful

Helpful polite friendly and no pressure exerted We did have a bit of a hiccup regarding handover but of no great consequence to us caused by illness Car was well prepared and the sales guy Ken made the whole process fun quite a character
D

Buying a new used Mercedes made easy

Buying a new used Mercedes made easy I have just replaced my old car with an approved used Mercedes B200 I must say the staff at Mercedes Dorchester have been great Particularly Harvey who has arranged everything from start to finish Harvey talked me through the used cars available after taking on board all of my requirements He arranged a test drive and gave a very professional assessment of the different models etc advised on my part exchange and prepared all the documents and timing the whole process was a delight especially being one of the most important purchases you can make To top it all I had a thank you video of my unveiling my new used car and driving off with it Thank you to Harvey and all the staff at Mercedes Benz Dorchester for making the experience great
A

Every aspect of the purchase was very

Every aspect of the purchase was very positive All of my questions were answered by one or other members of the team
E

Simon and Harvey really looked after me

Simon and Harvey really looked after me from start to finish they made my experience one to remember They went above and beyond and I cannot fault anything Absolutely amazing Thank you to both of you for making my dream come true
M

The company and staff made the whole

The company and staff made the whole transaction a pleasure They were helpful and made me feel at ease
A

Complaint dealt with efficiently

I took my GLC in for a service which is meant to include an AdBlue top up When I got home I realised that the AdBlue was less than a quarter full which was the same as when I took it in I spoke to Guy who sorted it out straight away
M

Great car purchase

The entire purchase experience was fairly straightforward The sales person I delt with Matt was welcoming friendly and knowledgeable He made sure I was comfortable through every stage of the documentation On the day of collection he run through the basic functions of the car and made sure I was happy He made follow up contact to ensure everything was going well
L

Good service

I went to the first car dealer store and met the first salesperson I didn t do any research before I went there The salesperson introduced the car according to my requirements He only showed me one car and I bought it I haven t driven for a long time he was patient and taught me to have a test drive He delivered the car to my home because I was not confident about driving It was very efficient it only took me two days to finish the whole process he even helped me to buy insurance and road tax Save me a lot of time

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