Sandown-group Reviews

Find Your Perfect Vehicle: Electric, New, and Used Cars & Vans | Sandown

sandown-group.co.uk
3.55
137 reviews
Great Rating
Based on 137 user experiences

RatingFacts is an independent review platform and is not affiliated with Sandown-group (sandown-group.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 3.55 out of 5 by 137 Happy Customers

42.3%
13.9%
14.6%
14.6%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 137 reviews

Customers frequently report positive experiences with Sandown-group, highlighting helpful staff, smooth processes, and good service. Conversely, recurring complaints point to poor aftersales support, communication issues, and disappointing service quality. The overall experience is mixed, with praise for sales teams but criticism for operational inefficiencies.

What customers love
  • Helpful sales team
  • Smooth purchase process
  • Pleasant experience
Common concerns
  • Inefficient processes
  • Misleading advertising

Last updated 3 months ago

C

Very accommodating sales executive

Very accommodating sales executive Geoff The whole experience was smooth and I never felt pushed John Weymouth was so helpful in explaining the car s facilities Altogether a much better experience than I had with my last car Audi
R

Excellent professional sales team no

Excellent professional sales team no pressure sales just good honest product knowledge very friendly was made to feel welcome at all times
A

It was a smooth process buying a new

It was a smooth process buying a new car from Mercedes Benz Basingstoke
J

Ian Wakefield is a credit to Sandowns

Ian Wakefield is a credit to Sandowns seri ice delivery A brilliant salesman with a passion for doing the right thing Thank you so much for your help and support making my purchase so easy
J

The sales service was of a very high standard

The sales service was of a very high standard and the whole transaction went through smoothly We were fully briefed at each stage so that there were no unpleasant surprises
B

Brilliant and wonderful experience with

Brilliant and wonderful experience with the sales rep He came across as very knowledgeable and understanding of our circumstances despite knowing we knew what we wanted from the initial conversation I guess we couldn t ask for anything better from the personal and product experience we had together I look forward to enjoying the new car for the next couple of years to come and hopefully look forward to doing business in the future l hope will be lucky to get the color and range deal we want next time Thank you
M

From the minute I walked in I was taken

From the minute I walked in I was taken care of warm and friendly environment no pressure to buy Listened to what I was looking for
G

Helpful down Sandown Mercedes-Benz Dorchester

Staff at the local Sandown dealership have been great Harvey who is fairly new to the group who was the young man I dealt with has been brilliant and has been immensely helpful along with his mentor Simon he has done a great job Have been contacted since 30 12 2024 up to today a few times to check on my purchase
A

Great service

Great service very helpful and patient sales staff Very happy with my new car Thanks
S

Great customer service

Very efficient and helpful service with follow up after completion I was treated as a valued customer throughout

About Sandown-group

Discover your perfect vehicle at Sandown. Explore electric cars, new and used cars, and vans. Get reviews, prices, and financing options. Visit us today!

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business