Sandown-group Reviews

Great service would highly recommend this dealership

Recently bought a car from this dealership and dealt with James He was excellent throughout putting me at complete ease from the moment I walked in and making the sales process a great experience This is how selling cars should be

Mercedes is the way to buy a car excellent

My experience with Mercedes was excellent buying a vehicle from start to finish was very good experience indeed And their coffee was perfect had several cups lol All the staff were very courteous and very professional And my salesman Tom was excellent made me feel very relaxed

Good experience with good explanations

Good experience with good explanations of the vehicle The sales person was very knowledgeable and easy to talk to and very accommodating with my requirements and managed to meet my criteria for the purchase I am very pleased with my order fulfillment

Getting an new GLC

The whole process of bringing my old car in and getting a new one was very easy Greg organised everything like clockwork The only thing I wasnt so happy with was the repeated emails and on line signing of documents which seemed to go on for ever

Amazing Service

From the moment I contacted Sandown nothing was too much trouble - Harvey managed everything perfectly going above and beyond to make sure everything was perfect with my new car and made sure it was ready for me when I needed it He took time to explain everything and didn t rush me for decisions or answers The showroom was bright and welcoming and I was made to feel really special I couldn t be more pleased with the service - Thank you Harvey

We purchased a Motability Scheme car

We purchased a Motability Scheme car We had excellent service from the day we went to Mercedes Epson to ask for information Nigel accompanied us throughout the process He was available for clarification whenever we asked THANK YOU VERY MUCH

Very Friendly and Welcoming Members off

Very Friendly and Welcoming Members off Staff Very patient and understanding customer requirements Excellent service by the Team at Newbury

Great service

I recently purchased a car from Mercedes-Benz Sandown and I cannot recommend them highly enough The entire experience was seamless professional and truly enjoyable From the moment I walked through the door the team went above and beyond to ensure I was well taken care of A special shout-out to Greg who was absolutely fantastic throughout the entire process His communication was impeccable he kept me updated every step of the way making sure I felt informed and confident in my decisions Whether it was answering my questions explaining options or handling the finer details Greg s expertise and friendly approach made all the difference The attention to detail and customer focus from the entire team at Sandown was second to none They genuinely care about delivering a premium experience and it shows in every aspect of their service

Khayam was great

Khayam was great he gave clarity on all aspects of the process and made my car buying experience smooth Really helpful on part of the showroom to come in and help take my existing car off my hands Would definitely recommend

Great customer service

Very efficient and helpful service with follow up after completion I was treated as a valued customer throughout