So disappointing
My order arrived after 19 working days of waiting even though the maximum promised time was 8 working days Unfortunately the paper packaging is all open or quite wrinkled in order to make it impossible to trust the storage and preservation of the products The beer yeast came with the lid ajar although the seal was not broken which makes the cargo and its preservation even more suspicious I just remain disappointed with contempt and neglect Asked for the return coupon they ve mentioned in a first answer via their website itself and guess what The excuse is once again an IT problem Just as they ve mentioned to be the error in my purchase shipment at first There must be some miscommunication in between your own attendants for the answer you gave me was this one below and not anything about voucher Bonjour Madame Nous avons bien re u votre mail Nous rencontrons un incident dans la cr ation de votre retour Notre service informatique travaille dessus Nous reviendrons vers vous dans la journ e Veuillez nous excuser pour la g ne occasionn e Merci pour votre compr hension et votre confiance Cordialement Marine Votre conseill re Sant discount
Sarah H
N/A
BEWARE OF THIS WEBSITE I bought a
BEWARE OF THIS WEBSITE I bought a pair of shoes that looked great and comfortable After a month the cheapest badly made pair of plastic shoes turned up They are only worthy of the bin They are cheap Chinese made shoes for people with very wide feet at the toe end Do not buy from this website It sells rubbish and if they come from China not exactly easy to return I am hoping the company will do the honourable thing and refund me and tell me where I can return the shoes to in the UK
DHO
N/A
It s been more than a month and I never
It s been more than a month and I never received my order I asked for refund but Santediscount keeps asking me to wait for them to resolve the problem with the shipping company I am very sorry but it s their problem not mine and a month for a beauty product to receive is a joke Not customer-centric and they only care about their product being lost and care about customer experience If you placed an order and could not wait to receive them to test you will understand my feeling They never actively came to me and propose a resolution Worst shopping experience ever
Sandra
N/A
I m so disappointed with this website
I m so disappointed with this website I have made my order on the 29th of July it was stated that the delivery should take place within 3-4 business days because it was for Belgium today its 7 August nothing yet is received and I need the ordered products urgently It would have been better if they didn t mention any delivery days at least I would have ordered from somewhere else So till now I m not sure if I will receive my orders
VIVIANE CESARE
N/A
Real bad experience so far
Real bad experience so far Order placed on may the 3rd card was charged right away promise of deliverance between 3 to 8 workdays it s already been 15 workdays and the customer service only keeps sending sorry for the delay ther has been some IT or human problem with my shipment and still the order is not handy Totally upsettingAfter service answer The order number is 107080031 and Mme Marine Mme Laura and a third one keep only saying there have been IT problems only excuses no solutions
Alex Ko
N/A
disgusting service
disgusting service2 orders were made- in each due to poor packaging and the leakage of liquid were the loss of goods and complete ignorance of the problem from the seller Third order and the last one- due to leakage the package was returned back by german delivery service The money for the order was returned Finally-business is over
Sarah maina
N/A
Outdated baby food
Low prices but outdated products I have ordered baby food and the products were almost all outdated which is unacceptable from a pharmacy and particularly for baby products The client service is long and not helpful and the only way to get new products or refund is to send back the outdated products as I am in a different country I have the pay the cost of the shipping
Nathalie Kool
N/A
Didn t receive my package that was
Didn t receive my package that was marked as delivered company says there was a problem with my delivery address I doubt so far all my packages from other suppliers were able to reach their destination I have been waiting for a reimbursement for 2 weeks now I wouldn t recommend ordering through this website at all I needed something for my grandpa very urgently
Chia H
N/A
Awful experience
First of all it makes you wait at least 10days without updating your order process Then when you tried to move out the product which is out of stock from your order their website generated another 2 orders When you finally tried to contact their customer service you realize they never put you through Customer service What s that They don t have it
wissem golli
N/A
Very late delivery
I bought an item from Belgium They first say then I should receive it in 1 or 2 days Once the order is placed I realized that the item is being shipped from Spain and that I LL have to wait to 8 days I had to order the same item again as I needed it sooner Never use them again
