


Find the Best Scented Wax & Warmers. Home & Body Products | Shop Scentsy
Based on authentic user experiences
Alivia
6730 reviews
N/A
1 year ago
Tiffanie Rejent scammed me
Tiffanie Rejent in Elyria OH told me I had to pay her by Venmo for a pre order that I would get in September Never got it so far Scentsy is doing nothing Filed a FTC police report against her waiting to see if anything comes of it
Katie Bogue
6730 reviews
N/A
1 year ago
Appalling Customer Service
Appalled at the service from scentsy UPS delivered my item and left the parcel in the rain saturating the box and a very expensive warmer inside I send pictures to the consultant who advices me labels had been sent for me to print out and return the box at the nearest UPS point That would be pretty simple however I have no printer the original boxes are now mush we are in the middle of a UK lockdown where non essential travel is not permitted No printing facilities are open no shops that sell boxes big enough are open providing I can even find the right size They want me to travel to 3 shops putting myself and others at risk to return a parcel Which is going to cost me more money For the sake of claiming thier money back letting me throw away the clearly damaged item water in the light bulb damaged and sending a replacement Words cannot begin to describe how angry I am
J Ashley
6730 reviews
N/A
1 year ago
Not a good company absolutely disgusted
Not a good company absolutely disgusted by their awful customer services or lack of them Over priced products which are tested apparently on what as the product which was a lot of money smashed into smithereens and no help or assistance especially after all the money spent I will NEVER recommend this company to anyone again and I have reported them to Trading Standards not good
Bpgf
6730 reviews
N/A
1 year ago
Nasty Pyramid Scheme disguised as MLM
You think the sale of wax melts would be lovely until you re on Facebook and there are 100 people trying to sell you the exact same product for the exact same price on every post on every group If they are not trying to sell to you they are trying to recruit you It is a disgustingly predatory sales tactic and should be shamed along with all the others
Mrs Tessaro
6730 reviews
N/A
1 year ago
Awful customer service
Awful customer service I have never received my item which was ordered over a month ago on the online store and have tried complaining It has taken me to have to raise a claim on PayPal to get any response from the company They have not offered me a refund or any compensation for the 6 shipping fee I paid They just keep constantly telling me that s it s my responsibility to track my parcel via UPS They are the worst company I have ever experienced and I will never use them again
Gem
6730 reviews
N/A
1 year ago
Been waiting nearly a month for a
Been waiting nearly a month for a refund when my item got delivered to a shop that I could not get too without any efforts of delivery being made to the address I paid 6 50 for Appauling The item got automatically returned I emailed and emailed Eventually got a response stating I would have the money refunded ABSOLUTELY NOTHING DESPITE SENDING MORE EMAILS
SHAUN PAYNE
6730 reviews
N/A
1 year ago
Do not buy
Bought a plug in wax melt diffuser lasted 1 week had a replacement that last a few weeks before it stopped working spoke to the agent and apparently they will not refund Will now go to trading standards as not fit for purpose a hassle icould do without Cheap rubbish steer clear
Claire
6730 reviews
N/A
1 year ago
152 for a warmer and it stops working
152 for a warmer and it stops working and theres no customer service so so much for life time warranty disgust not my first problem with your selfs my stitch warmer peeled and your incorrect advice your reps give to get the sale Also push reps rushing you to purchase even when asked to stop pushing scentsy as it puts me off I have 14 scentsy warmers and had enough of them as a whole
Jon Andrews
6730 reviews
N/A
1 year ago
No goods no refund No customer service
Ordered items last month and still haven t received them Sent by UPS no delivery attempt was made sent to drop off location without asking me no notification to inform me Went to location and no parcel there Scentsy say that I ve picked it up no evidence provided to say I have So I m left with no goods and out of pocket Customer service is absolutely shocking no way of contacting them They put it all on the sale reps which is unfair as it s not their fault Stay clear from the American cow boys
Susan Thomas
6730 reviews
N/A
1 year ago
I ordered warmers from a lady who sells
I ordered warmers from a lady who sells scensy A month after I ordered I had to contact her about not receiving my order She gave many reasons and excuses After the 2nd month I contacted the scentsy complaint person Long story short if you have a thief as a consultant you are out of luck