SCG Leading Cloud, Telecoms and Mobile Solutions | Be More Together
Based on authentic user experiences
Alessandra
6739 reviews
N/A
9 months ago
Truly flexible and professional
I have been with 2Circles and now SCG for nearly a decade I trust their knowledge of the sector and I am always delighted to find a friendly and knowledgeable person at the other end of the phone when I am calling from home or from abroad because of one problem or other I am a small business owner and I need to be reachable and reach out to my customer whether from the office or not and on holiday at times SCG has always been there to help I ve always been able to reach my account manager and Christian has just been sorting my contract for me in a very professional and beneficial manner They are truly flexible in what they can offer and always manage to cater for my particular needs
SANDY WESTLAKE
6739 reviews
N/A
9 months ago
Been using SCG for some time now
Been using SCG for some time now Had two different account managers very happy with them Eliza took over recently and has been very helpful with issues we have had works through them giving us feedback as she goes
Adi Setiadi
6739 reviews
N/A
9 months ago
I recently had an issue with my Hello Telecom Account
I recently had an issue with my account and reached out to the IT support team for help Kyle H helped me and his service was exceptional They responded courteously throughout our interaction and resolved my issue Thanks to their work my account is now up and running smoothly
Richard Gledhill
6739 reviews
N/A
9 months ago
No complaints here
Used 2 Circles in our Edgbaston Office for over 15 years Always been a great service and never had problems Helpdesk were always very helpful and any problems were sorted promptly
Ian - CanoeTwo
6739 reviews
N/A
9 months ago
Proper Customer Service
Have relied on SCG and previously 2Circles same group for around 7 years now for our communications IT broadband voip phones etc Always responsive and helpful and Ben s assistance with a couple of queries yesterday was no exception Thanks again
KH
6739 reviews
N/A
9 months ago
Seamless transition from Cisco to
Seamless transition from Cisco to Yealink Stacey helped with decisions to upgrade and Jani made remote install without any problems Perfect service
Emily
6739 reviews
N/A
9 months ago
Above and beyond
I ve had such a great experience with SCG especially with Stacey Herbst She s always so lovely and friendly on the phone handling any queries or problems I have with efficiency and care I really appreciate how she checks in regularly to ensure we re receiving the best service possible Her attention to detail and willingness to help is greatly appreciated Thanks Stacey
Becci Marston
6739 reviews
N/A
9 months ago
Brilliant service
We had an issue with one of our stores losing internet - but luckily we had Ben Pennifold at SCG on hand to help get us sorted - first with sending an engineer and then with a support call to talk the staff through setting up a new router 10 10
Lillie
6739 reviews
N/A
9 months ago
Kci has been very good throughout this
Kci has been very good throughout this process of setting up our mobile phones and also setting up broadband and trying to secure the best date possible Kci has been great with communication and always updating me via telephone and email Thank you
Nicola Weaver
6739 reviews
N/A
9 months ago
100 recommend
I recently contacted SCG to discuss switching networks and upgrading my iPhone Gerda was so helpful and responsive and provided me with regular updates- and my new phone just arrived way ahead of the scheduled date Superb customer service Huge thanks to Gerda for her support 100 recommend
