Schooltrends Reviews

School Trends

schooltrends.co.uk
3.57
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.57 out of 5 by 139 Happy Customers

43.2%
13.7%
14.4%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Schooltrends receives consistent praise for product quality and customer service, with many customers reordering years after positive experiences. However, recurring complaints target slow delivery timelines, with multiple reports of orders taking months, and poor communication including unresponsive email support and missing orders. Several reviews also highlight issues with expensive shipping and occasional incorrect items being sent.

What customers love
  • Good quality
Common concerns
  • Expensive pricing
  • Missing orders

Last updated 4 days ago

J

Spot on

Spot on I understand they are made to order and aren t available to be dispatched immediately However I was updated every step of the way and the quality is definitely worth the wait
H

Great experience

Great experience I wanted to change size of items before they were delivered I emailed the company They replied the same day saying they had made the change Very kind and efficient
C

Good quality

I ve order from School Trends for years now and they never disappoint me Good quality jumpers that last and don t fade or shrink when you wash them Fast delivery and I will continue to use this company Thank you
M

Excellent service

Brilliant service easy to order they let you know when your order is and when it will arrive Quality of clothing is excellent and comfortable for my son who can be funny with some clothing
G

Great customer service

Fast response and Tracey was really helpful I wanted to return an item and cancel another one which is been sorted really quick
W

We have worked with School Trends for

We have worked with School Trends for many many years Enquiries are always dealt with in a timely manner and deliveries are quick and fuss free West Malling CE Primary School
E

Very nice school jacket

Very nice school jacket well made reversible which is a plus for the unpredictable weather Logo looks great Packing was well done and received order two weeks before promised date
E

Great customer service team

Can t fault them Good quality logo d jumpers and cardigans Although I was initially sent the wrong items customer services were amazing Linda and Dawn and were quick to reply to ensure that the correct items would get to me in time for the start of term
C

I received the wrong product-however

I received the wrong product-however They were so quick to reply and really fast to send out what I originally ordered Mistakes can happen in life but the way it was dealt with by customer services was really impressive and remedied quickly and efficiently
L

High standard of clothing and embroidery

As a first time user it was very easy to order from the website with information about the particular school we are attending Very efficient the clothes arrived within the 21 days that are advertised on their website Clothes are a very good quality and the logos are embroidered to a high standard Will be back for more when my boy outgrows them

About Schooltrends

School Trends...

United States

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