AI Review Summary
Based on 139 reviews
Schooltrends receives consistent praise for product quality and customer service, with many customers reordering years after positive experiences. However, recurring complaints target slow delivery timelines, with multiple reports of orders taking months, and poor communication including unresponsive email support and missing orders. Several reviews also highlight issues with expensive shipping and occasional incorrect items being sent.
What customers love
- Good quality
Common concerns
- Expensive pricing
- Missing orders
Last updated 4 days ago
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Amy Smith
I m happy to order my children uniform with school trend The little issue is it takes too long to come and so if you are in desperate need of a new uniform it can be a problem Apart from that their item is good
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George
First item arrived as expected
Good quality tops and cardigan However sizing is quite a bit big I ordered a 3-4 yr old but i should have ordered the smallest and even that would of been too big and my child isn t small at all
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Tina
Better service ordering in January than
First item arrived as expected regarding delivery time and quality Second item have been notified after a few days from placing and paying the order that was out of stock and it will be dispatched once back in stock
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NA
Black school joggers
Better service ordering in January than when I ordered in June and even better with the discount code I wouldn t trust the size guide however as this would lead me to order a smaller size that what I did which would have been too small Luckily I had tried a jumper before so knew which sizes to go for
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Tracey
Sizing could be improved
I purchased black school joggers from School Trends as I found the quality had changed with the usual supplier The website stated it would take 3 weeks to arrive which they did I had hoped they d arrive sooner as it was a simple order which is why I am rating it 4 stars
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Corinne
A little long turn around but worth it
Pleased to see that there is an element of organic cotton in the clothes However I m only giving 4 stars as I feel the sizing could be better My son is 6 1 2 so I ordered him the polo shirts in 7 8 and they are absolutely huge in width and length I ordered the sweatshirts also in 7 8 and there is barely any difference between size 7 8 and 5 6 Please make the sizing clearer or size for each year i e 5 6 6 7 7 8
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Aimee Corbett
Fast dispatch
It was quite a wait for the products and no option to have them as their ready in separate parcels - my son started a new school mid term as we had moved so we had to buy other school uniform before his official school uniform arrived but saying that when it all arrived it was extremely high quality and beautifully logo d The Parker jacket is awesome too with all sorts of funky pockets sections and zips - I think imagery on the website perhaps doesn t give these garments especially that one justice Packaged well and communication re delivery was good
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Amo
The customer service has been perfect
Order was dispatched fairly quickly only problem was that the sizing is massive I got 3 4 24 for my daughter and they were absolutely massive for her it was like a dress Apart from that the quality is good and embroidery is great
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Sibi George
Received the order without any delay
The customer service has been perfect Open communication quick response and always friendly I understand they had supplier issues and I was informed of this in a timely fashion I was able to cancel the items that were delayed and continue with the partial order I won t hesitate to use this company in future Still yet to recieve the goods but I am sure they will be a good quality
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Abi O
Fast and good work
Fast and good work Delivery Package not nice though