Securitas Reviews

They treat people wrong

Securias has you to sign paper work that you cannot sue them if they let you go for any reason in Richardson Texas i worked there for 15 years they let me go due to me not able to perform my duties as i use to due to chronic migrain headaches and meds i was taking causing me health issues theynare only for themselves American Protective Services for security was a GREAT company to work for they were for their clients and their employees best security company SECURITAS IS TERRIBLE the people i work with at Securities was very nice people and a few nice Supervisors was the date they let me go was year 2010 below were im suppose to put the date would not allow me to go back to the date they let me go

Awful customer service

I took my alarm contract out with a small company who have since been taken over by Securitas I have been trying to change my direct debit details since June 2021 8 months ago but despite giving the Finance department all the details they have not managed to sort this out Each month the amount I owe goes up as they have reminded me I have tried to raise a complaint but my emails have been ignored I have not had any apologies but I cannot change provider as it would mean getting a new alarm Really disappointing customer service

Useless security keyholding service

This company provides a keyholding service for our business in the event of the intruder alarm being triggered they re meant to be the first team on-site to check and ensure the premises are secure The first time we had an alarm issue in years where they needed to come out they weren t able to access the site reason They didn t have the keys and apparently never bothered to ensure these were received The second time the individual wasn t able to figure out how to turn the keys in the lock Don t bother

I don t know how nobody can get hired

I don t know how nobody can get hired They managed to hire My former employee who actually stole Clients actually has a judgment against them for fraud and theft Then again its arizona they hire felons out there And the fact that her brother worked for until where she is station That could have something to do with it to talk about a conflict of interest Do not To mention the fraudulent resume They claim that they were a small business manager of my company Since the time named me they re about to have another judgment on them I myself might go after the individual for Fraud Because I guess a family member pretended to be me for employment verification

STAY AWAY

If there was a negative number this would still not be adequate for their services A security company that can t answer phones messages or emails promptly Heaven forbid you have an issue and have to deal with this poor excuse for an alarm company STAY AWAY

Absolutely useless

Absolutely useless Was advised to give 90 days notice in writing to cancel my domestic alarm contract as I am moving house No response to my letter dated February 6th Have spent most of today trying to speak to someone who knows what is going on and can sort this-passed from one to another given the wrong e-mail addresses phone numbers not answered and consistently referred to the technical department not security despite my protests I sympathise with the staff I did speak to but this level of customer service is the worst I have ever experienced and deserves 0 stars Disgraceful

Do not go near this company

Do not go near this company I trusted the people I met to safeguard my large property They had acquired supreme security which had failed and the new management promised a new approach since that time the mismanagement of this company and its resources is almost mind boggling bad installations leading to terrible experiences with repair folks who seem to pay cursory attention to testing equipment before they leave the premises Poor to non existent customer communications Broken promises etc etc etc It s like a business school case study of all the things you can do badly

The worst ever

The worst ever Very slow services and defective new quipements For 2 monthswithout alarm system but still the company charging me for that period The salesman not really helpful as long as a contract just signed for 5 years For the other house a service requested they return my call 45 days later because they don t have enough technicians