Semilac Reviews

Semilac UK Pro Gel Nails Polish

4.06
90 reviews
Great Rating
Based on 90 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 90 reviews

Across numerous reviews, customers report consistently high satisfaction with Semilac gel products, highlighting excellent quality, vibrant colours, and durability. Many also praise fast delivery and responsive, helpful customer service, with several noting long-term use and continued reliability. A minority of reviews report issues with delivery delays, empty or defective items, and one case of product allergy. The recurring themes indicate strong product performance and reliable service overall.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Long-lasting wear
  • Vibrant colours
Common concerns
  • Defective items
  • Delivery delays
  • High pricing
  • Product allergy
  • Empty item

Last updated 3 weeks ago

N

Not a serious company at all

Not a serious company at all placed the order on friday and not even today i didn t got my itemes even if on their website delivery takes 2 days
S

I ve order two stuff with 1st class

I ve order two stuff with 1st class Royal Mail and it was on Friday 4th of September and still not have my items nothing at all No information at all about delivery Nothing Will never order again
M

I have got allergy from Semilac

I have got allergy from Semilac products I have bought a kit an d now can t use it After I apply the gel in 6 hrs I start to have itches on my hands One nail start to krack from the skin and under the nail is very painful Woory about spending money and time I used Cnd before and was all OK
K

The best products and very fast semilac

The best products and very fast deliverer
N

I never get my itims delivery and i

I never get my itims delivery and i heve no answers what happen whit it
G

I pay for next day delivery and im

I pay for next day delivery and im waiting 5 or 6 days
T

This product is really horrible

This product is really horrible it started to peel off TWO Hours after I applied it I tried again thinking maybe I didn t buffer my nail properly but it peeled off few hours after again horrible never again Very disappointed
K

You sent me a broken item

You sent me a broken item 13 days ago I sent you back You say it hasn t been delivered to you and there is no refund for a broken item and the courier company said it did It s a larger amount of money so I m very disappointed After many years with Semilac I say goodbye to you and I do not recommend it
K

Terrible customer service

Terrible customer service just keep telling me it s the best brand in Poland even though it continually peels off my nailsSylwia is rude and hell bent on not resolving the issue and saying things like I m not sure how I can help you other then advices given you can return the items if you want Not once have I been asked about batch code etc Started off being helpful by asking how I prep the nail and things to consider however as I had done all their suggestions they now ignore me for days on end and are then unhelpful and rude when they do reply
R

Starter set

I ordered a starter set for my granddaughter It stated if you prefer to choose your own colour select custom colour and email colour Initially I tried phoning to place my order only to find for 2 days the phone was not accepting calls By this time I had missed the reduced price of 47 92 When I placed the order with the accompanying email I was told that I could only have one colour choice not all 3 I do hope that my granddaughter is not disappointed

About Semilac

Want beautiful professional gel nail Look no further With over 3500 UV gel polish colours starter sets from just 20 and our 30 day no quibble guarantee of quality Semilac is 1 choice Fast UK free shipping over 39 90 cruelty free vegan and safely certified

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business
Looking for Semilac alternatives? We've ranked 14+ similar companies by reviews.
View All Alternatives

About Semilac

Semilac UK: Professional Gel Nail Polish & UV Nail Kits

Semilac UK is a leading provider of professional gel nail polish and UV nail kits, offering a comprehensive range of products for at-home and salon use. As a Polish brand dedicated to innovation and reliability, Semilac has established itself as a trusted name in nail care, providing solutions that emphasize natural beauty and safety.

Extensive Color Range and Quality Assurance

With over 300 vibrant gel polish colors available, Semilac ensures there is a shade to match every occasion, personality, and style. The brand is committed to quality, with products that are dermatologically tested and supported by numerous certifications, including Dermatest and ISO 22716:2007. These credentials confirm the brand's adherence to high standards of safety, production, and packaging. Semilac polishes are designed to last up to 21 days, providing long-lasting color without chips or compromise.

Complete Nail Care Solutions

Beyond gel polishes, Semilac offers a vast selection of nail care essentials, including base and top coats, nail gels, UV lamps, and starter kits. The brand also provides nail art supplies, tools, and accessories, enabling users to create intricate designs and maintain healthy nails. Products such as builder gels, nail drills, and cuticle oils are available for those seeking a comprehensive manicure experience. Semilac's offerings are suitable for both professionals and beginners, with tutorials and educational resources to guide users through every step.

Convenience and Customer Benefits

Shopping at Semilac UK is made convenient with free UK delivery on orders over £25 and a 30-day quality guarantee on products. The brand’s commitment to customer satisfaction is reflected in its hassle-free return policy and responsive customer service. With a diverse product catalog that includes popular items like the Semilac Extend Care 5in1 and best-selling starter sets, customers can enjoy significant savings on high-quality nail solutions. The brand continues to innovate, ensuring that its gel polishes remain at the forefront of the nail industry.