Sensorydirect Reviews

Utter rubbish company Save yourself

I would have happily given minus stars if that was an option These people are there to rip you out I got an item based on its description which said suitable for 3-10 age and hold up to weight 10-70 kgs I ordered it for then 8 year old child She wouldn t fit in that though she was very petite and weighing only 20kgs or so I repeatedly asked and tried to return the item No one responded my query Tried calling the answer machine would say We are busy due to Christmas this was in Feb what a joke Disgusting service and horrible people Remind you I paid 150 for this rubbish thing which I cant use Please DO NOT buy anything from them

AVOID

AVOID sent damaged items and when I asked for a refund they said no as i had left a bad review in the past never used them and never left a review Trading standards are aware

Utterly unprofessional

Utterly unprofessional - we received the home visual cards for my son in a Tesco freezing bag Where is the packaging

I placed an order which cost 143 99

I placed an order which cost 143 99 but after I completed the order I was unsure of the delivery date who would be delivering it i e Royal Mail DPD etc or even that my order had gone through as there is no confirmation that it was received No pictures or even details of my order I Tried calling them several times but no one answered and was only able to leave voicemail So unprofessional I m not impressed I was not contacted back and I was left wishing I d gone elsewhere

Not fit for purpose ear defenders

I m lost for words Rubbish The spring is so tight its a struggle to open them every single time The ear covers don t stay in position and spin back to closed I trapped my little finger trying to open them Don t buy Cheap Also charged 5 95 postage for what I believed was signed for postage but parcel just left on door step I was going to return these but when you read the return process its too expensive to choose recorded etc

The weighted blanket was rubbish

The weighted blanket was rubbish fell off the bed every single pocket could be felt individually it wasn t at all comfortable I stuck with it for ages but it didn t improve I left it too long to return which was fair enough but then they told me it was too late for me to leave a review on their website Which explains why everything has five stars and there is only about 20 reviews This is basically false advertising to claim all their stuff is five stars when it quite clearly isn t Shame on them

Highly recommended

Great business I got my items at good prices and they were delivered quickly with no problems I highly recommend them

sensory direct offer quality equipment

ive been given and bought a lot of sensory direct products over the years-i trust it and the company you know you are getting quality the non chewable products last-i still have a sensory direct cover washable weighted blanket plus a lap blanket my OT gave me over 10 years ago still using the lap blanket today i cant use my weighted blanket unfortunately as its to heavy for my severe peripheral neuropathy the postage is quite expensive like any specialist sensory shop but if you want to keep costs down plus the item is smaller and if you have a local delivery shop near to you-you can have it sent there instead for free depending on how where you buy the item from sensory direct

My 9 week old daughter absolutely loves

My 9 week old daughter absolutely loves the sensory silicone lights we brought from here