


Based on authentic user experiences
baby bird
6727 reviews
N/A
1 year ago
What happened to good ol Thinx
I m having the same issue as others here are saying I ve been a customer of Thinx since 2017 I noticed early on that the quality was kind of meh And they are not cheap But back then we didn t have many options and the customer service used to be very good so I made a few purchases through out the years Nowadays we have more companies making similar products with better quality and better price so I hadn t gone back to Thinx in a while But their recent sale was too appealing to pass so i bought a few What I received was not the same product I was hoping for and when I contacted the seller more than a few times there was no response I was sure that the issue was going to be solved It had always had in the past But not anymore it seems There must have been a change in the management or something Anyways this is disappointing
Karolina P
6727 reviews
N/A
1 year ago
Bad quality Panties leak after being used 2 years
I bought 4 Thinx panties in January 2017 Firstly I was very satisfied with them but I used them only during the night the absorption is not enough sufficient for the day After 3 years of utilisation all my Think panties are not blood-proof anymore The average life time of period underwear is normally 5 years with proper care hand washing I ask the customers service and this is their reply our undies lasts up to 2 years These panties are expensive and they last only 2 YEARS The company didn t mention this information on the website I am very disappointed and I will not buy again from this brand Fortunately now in 2020 there is lot of new sellers with better-quality which last 5 years for period underwears My advice before buying from Thinx revise your different options and put your money in better products
customer
6727 reviews
N/A
1 year ago
I agree with the other customers
I agree with the other customers it is outrageous that you are not warned at checkout about custom duties Internet is a global world prices are in Euros I never even looked where it was shipped from DISCRACEFUL I made a big order and therefore for 7 panties I had to pay 42 Euros custom charge
Sarah
6727 reviews
N/A
1 year ago
Sending spam mails even though I
Sending spam mails even though I ordered there more than 5 years ago and subscribed several times from the newsletter I also think there are now way better alternatives in terms of longevity style and sustainability
Athena Bkr
6727 reviews
N/A
1 year ago
Useless
You ll feel happy that you found a great replacement for those nasty disposable pads tampons For up to a few months After that you ll be lucky to go 30 minutes without leaking everywhere It s ridiculous how much they spend on marketing and empowering women on being free on their period days The only sense of empowerment I felt in these past few days were when I threw them in the trashbin If you re looking for a long term eco friendly solution for your periods give Thinx a bloody wide berth pun intended They Simply Do Not Work They are not worth the stress you have to go through when you realize you ve stained YET ANOTHER bedsheet seat cushion cover
TMM
6727 reviews
N/A
1 year ago
This company is involved in a class action suit for dangerous and false advertisement
I ve tried contacting this company for nearly a month to get answers from them about the class action lawsuit they are involved in but they refuse to reply They are being sued in federal court for false advertising and using dangerous and toxic chemicals in their products in spite of advertising that nothing toxic is used I have been asked to join the class action suit but am choosing a personal lawsuit instead because I have worn their products for years trusting that their advertising was truthful Who knows what risk I have incurred or what disease I might end up with because of their products Buyers need to be aware that this company is currently involved in a class action suit in federal court and avoid using this company s products
Jen
6727 reviews
N/A
1 year ago
So disappointed
So disappointed Bought these from a UK retailer to avoid the customs charges and within half a day of wearing them I had bled through to my jeans They say they hold 4 tampons worth but there s no way this is true The store I got them from won t accept returns on underwear so I m out a lot of money and they re no where near the saviour they were described as
Deanna
6727 reviews
N/A
1 year ago
Total fail
I wish I could post photos Absolute fail I was wearing a backup pad which worked like a charm but there was some overflow The overflow went right through the Thinx underwear as if it was plain underwear It couldn t even handle overflow Contacted Thinx and the response I got was Sorry you got those on sale so no refund for you That s not even what I wanted I wanted an explanation I m glad I was home when this happened PFA s aside I m never buying from them again
Penny Midulla
6727 reviews
N/A
1 year ago
This is a terrible company
This is a terrible company I tried to cancel my order as soon as I realized that they had falsely advertized a sale on leak proff underwear Their ad should have said on select pairs turned out to be only 2 pairs but all pairs came up when my selection was made When I did not get the 50 off I tried to cancel Katie said my order was being processed and I could not cancel it was 10 30 PM on a Sunday I knew no one was working then but I couldn t cancel Now they are saying I cannot get a refund this is the most unethical lying company I have ever run across DO NOT BUY FROM THEM
Cerina
6727 reviews
N/A
1 year ago
Horrendous Company Avoid
I have purchased Thinx pants over the past few years and have been extremely upset with the quality of them Not only do they not do the job that they promise The elastic is so inferior that despite being careful how I wash them Not long after buying them the elastic starts to shred I have made many attempts to contact customer service through several attempts by email and on Twitter and have been absolutely ignored I certainly will not recommend them either for their products or their appalling customer service which is quite frankly an insult to consumers If they contact me now after this I will be surprised What a waste of money