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Customers report consistently negative experiences with Shinnie-jewelry, citing significant issues with product authenticity, quality, and delivery. Many reviews indicate that advertised materials, such as genuine leather, do not match the actual items received, which are described as cheap leatherette or plastic products from China. A widespread theme is extremely delayed or non-existent delivery, with orders taking months or never arriving. Communication problems are severe, with unresponsive customer service and difficulty obtaining refunds being common complaints. Several customers allege fraudulent practices, including bait-and-switch tactics and misleading product images.
- Misleading advertising
- Extremely delayed shipping
- Poor product quality
- No refunds issued
- Unresponsive customer service
Last updated 1 month ago
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