Shopback Reviews

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5 reviews
Bad Rating
Based on 5 user experiences

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T

Watch out for Failed Payments via App

I tried to pay for my purchase via Shopback at a store in Singapore centrepoint Twice the app indicated that the payment failed I then proceeded to pay via cash I was shocked later to receive an email indicating that I had been charged for the payment I sought help from Shopback and they said I need to contact the merchant So it became my problem again What help is that
S

Customer service is non-existent

Customer service is non-existent No follow up from shopback In app support is useless as the virtual agent doesn t resolve your issue
N

Shopback sells online vouchers for

Shopback sells online vouchers for Lazada Shopee etc when seller did not fulfill orders vouchers are not refunded or reusable Such are the Cheating Scammers of Cashback Shopback etc companies Never buy vouchers from these crooked companies
S

Bad Service Recovery

Please be careful in buying their voucher as I have purchased 1 and it has been in pending for 6 days and totally regret it They have no service recovery as they have only an automated chat bot You will not be able to find a solution from bot and they are replying very slowly and not understanding what you want
J

Lacking of efficiency

I find the current process for handling customer email corrections due to typos to be unprofessional and lacking in efficiency

About Shopback

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Frequently Asked Questions

ShopBack is a cashback and rewards platform that helps you save money on online purchases. It connects you to over 20,000 stores and offers exclusive coupons and promo codes. You earn real cash back on qualifying purchases, which is credited to your account and can be withdrawn to PayPal or your bank. There are no points to redeem—just actual cash savings.

To earn cashback, simply search for your favorite store on ShopBack, shop as usual, and let ShopBack track your purchase. Cashback is credited to your account after the transaction is verified. You can also use the ShopBack browser extension or mobile app to get notified of offers and track rewards automatically.

Yes, ShopBack is completely free to use. There are no subscription fees or hidden charges. You only need a ShopBack account to start earning cashback on your online purchases.

ShopBack Singapore partners with over 20,000 stores, including popular options like Shopee, Lazada, Amazon SG, Traveloka, Agoda, and many more. You can browse the full store list on the platform to compare cashback rates and find active promotions.

You can maximize savings by using the ShopBack browser extension, which alerts you to cashback offers and tracks rewards automatically. The mobile app also provides exclusive bonuses, games, and challenges to earn more cashback. Additionally, you can combine cashback with promo codes and vouchers for greater discounts.
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About Shopback

ShopBack Singapore: Earn Cashback on Every Online Purchase

ShopBack Singapore is a leading cashback and rewards platform designed to help shoppers save money on their favorite online purchases. The platform connects users with a vast network of over 20,000 stores, offering a simple way to earn real cash back on everyday shopping. Whether you are looking for the latest fashion, booking travel, or stocking up on groceries, ShopBack provides access to exclusive discount coupons, promo codes, and vouchers to maximize your savings.

How It Works: Simple Shopping, Real Rewards

Using the ShopBack platform is straightforward and requires no complicated point systems. The process begins by searching for your favorite store or game within the ShopBack ecosystem. You then shop as usual, book trips, or play games, and ShopBack handles the tracking. The service monitors your qualifying purchases and ensures the corresponding cashback is credited to your account. There are no points to redeem; instead, you earn actual cash that can be withdrawn to your PayPal account or bank account.

Maximize Your Savings with Tools and Features

To enhance your shopping experience, ShopBack offers a variety of tools and features. The ShopBack browser extension is a popular option that alerts you to available cashback offers and automatically tracks your rewards without disrupting your shopping flow. For on-the-go users, the mobile app provides access to exclusive bonuses, interactive games, and special challenges that can unlock even more cashback. The platform also maintains a comprehensive directory of all available stores, making it easy to compare cashback rates and find the best deals currently available, such as those offered by partners like Amazon SG, Shopee, and Lazada.

A Global Community of Savvy Shoppers

With over 55 million shoppers worldwide and more than 85 million shopping trips processed annually, ShopBack has established itself as a trusted name in online savings. The platform supports users across numerous regions, including Singapore, Indonesia, Malaysia, and Australia, providing a localized experience with relevant offers and promotions. By combining cashback rewards with promotional codes and voucher discounts, ShopBack delivers a comprehensive solution for cost-conscious consumers who value both convenience and savings.