Shoppernow Reviews

I haven t had a shop since around august 2022 It was good when a lot of shops were available but now I think they re just hiring too many people which means unless you have insane fast internet you ll miss out

I ve fed these things back a few of times but no helpful response was given The jobs are not well reimbursed especially when sitting in for a meal definately not worth the time jobs are repetitive and therefore couldn t accept some coz I d been 3 times to the same place already the questions in the reports don t always accurately reflect the visit but you have to answer something so the report becomes inaccurate and it was really unclear what the outcome of visits were ie no feedback I was so excited to be a mystery shopper but whole the experience has left me disillusioned

Shopper now is not a great company to work for At times you can be left out of pocket jobs cost you more than you are actually initially quoted then you have to wait until you are paid to be reimbursed this can take up to 2 weeks such a long time They send back picky reviews saying you must call a shop a restaurant No regular work The pay is very low for example one job i did i was paid 29 40 and I had to spend 18 Way under the award wage They always text you jobs that are in towns up to 2hrs away Why don t they text the locals that live there Might be ok for a hobby but it certainly doesn t pay the bills THey would probably get more people to work if they do cash or restaurant gift cards in the hand instead of taxing everyone so much

As a long time employee of Creative Activation I have seen a lot of changes in the way mystery shopping as evolved Shopper Now has now way too many shoppers for the amount of jobs they offer Unless you are logged into the website when a job is released it is virtually impossible for to pick up an assignment The pay is very low for the amount of work required and often does not equate to minimum wage once you factor in selecting training traveling the site visit and then reporting and uploading receipts and photos There is never any positive feedback for a job well done but negative feedback is often written in a terse and condescending way Communication is often difficult and is only allowed by email or on the website and often takes more than 24 hours for a response After hours is impossible as there are no listed phone numbers to call The website has recently been slow and unreliable often disconnecting in the middle of reporting and resulting in the loss of the information that has been entered If you are prepared to spend the time constantly checking the website and you are happy to perform the assignments for the pay that is offered then good for you for me it is no longer worthwhile I am writing this review independently and it is not in response to the recent offer by Shopper Now to win a 50 gift voucher for adding a Trust Pilot review

Bit strange that the most recent review is over 18 month old and there are dozens of identical ones So far I see no consistency with the declared promise of remuneration award rate plus 15 plus 25 plus superannuation and listed pay amounts for available jobs - not even close For example a job comes up that suggests a remuneration of 15 for something that must take at least an hour supposed minimal fee and another hour to write a report if it is to be as comprehensive as required This is wage theft Probably Fairworks call first thing in the morning Edited to reply No I gave a specific example of 15 job which proves that you do not strive to ensure anything remotely resembling fairness and transparency What you list is not lower than expected it is lower than legally possible in Australia Please refer to Fairworks ombudsman for specific information

Just signed up but cannot find any jobs in my area or in the state Victoria I think they are based in NSW but I would have liked that intel before signing up with a lot of personal information

Don t work for this company They don t pay well and use your skills and never give you promotion Stay away