


Based on authentic user experiences
Dmytro
6775 reviews
N/A
9 months ago
fast answers
Nice
6775 reviews
N/A
9 months ago
Good quality VPS and fantastic support
My request is well done
Kunde
6775 reviews
N/A
9 months ago
Very good service
Very good service Fast and friendly support
Tobias
6775 reviews
N/A
9 months ago
Top Hoster
Top Hoster Klasse Support einfach Top
Kunde
6775 reviews
N/A
9 months ago
convenient
set a order is convenient
Kunde
6775 reviews
N/A
9 months ago
Slow support no refund
Response time a bit too long 12 hours but at least they know what they are talking about Refuses to provide refund despite claiming to provide this in their terms of service
internet ask
6775 reviews
N/A
9 months ago
No commitment irresponsibility and zero customer orientation
Before the main topic I must say that their support seems to be closed on the weekend They responded to my messages over the weekend one in almost 5 hours another in 7 hours and another after 17 hours Their answer is we have weekend so our team will answer to this when they have time In fact if your online business is in jeopardy over the weekend they will take care of you when they have free time In fact they have forgotten that they are not a supermarket that closes its shop on the weekend They are hosting and other people s online businesses are tied to their team around the clock On other days of the week sometimes they answer early and sometimes very late main subject I got a German server from them and on some sites when I enter its IP its location shows America I told them that there is a problem with the IP and that my work is sensitive and I must have a problem-free IP you change the IP or replace my server But they say there is no problem and refuse to change the IP and server They are not reliable for sensitive and important businesses
Kevin
6775 reviews
N/A
9 months ago
They lock my VPS and don t answer
They lock my VPS and don t answer ticket support
Kunde
6775 reviews
N/A
9 months ago
I send ticket for support
Patiently the support answered my question a little late but very helpful
Kunde
6775 reviews
N/A
9 months ago
good service just went down once
good service just went down once couldnt even see the hosting main website for couple of hours not sure it was maintenance or something else since no email sent beside that everything else work smoothly