


Based on authentic user experiences
stiffytrippin
6775 reviews
N/A
6 months ago
Poor quality
As a whole I absolutely love the simploo It is a delight compared to a casette Well until the quality of the handle on the urine pot is so poor that on more than one occasion the pot has slipped off the pot itself fell from my hands dropped onto the floor and soaked me in urine This is not acceptable especially when it costs around 500 I am highly disappointed The first occasion this happened my partner and I emailed of which you very kindly responded that you would send us a new version of the handles The handles you sent were exactly the same This product is bad quality and not worth the price tag The issue was not solved and therefore I would not recommend this product to my worst enemy Nobody deserves a urine shower
Animal Justice Project Limited
6775 reviews
N/A
6 months ago
Good concept but cheap components let it down
The customer service is good and the toilet was delivered in a timely fashion back in August of 2020 Unfortunately after a few months the 3D printed orange components started to fail This is because the plastic is brittle An O-ring holding the handle together failed resulting in the urine container dropping to the ground Luckily the lid was on In the base of the loo are more 3d printed tracks to keep the bucket in position The screws used are not stainless steel and have rusted Originally I thought the unit was made of plastic but it appears that it s aluminium that s been painted white I discovered this fact because the paint is flaking off on the inside The top lid is plastic but shows a lot of hairline scratches despite nothing having ever been put on it Considering the cost of these toilets it s a lot to be going wrong with them after a few years usage I like the concept of a compost toilet but I m going to make my own to a higher standard
Dawn Razavi
6775 reviews
N/A
6 months ago
I would give it zero if I could
Update Simploo broke down so badly after less than a year and a half we had to replace it 1 The main lid broke off 2 The inner lid closing solids broke off 3 Ventilator is broken 4 Leggs collapsed and broke off 5 The main body then cracked and collapsed leaving a gaping hole at the bottom I honestly don t know what to say other than buy the cheapest cheapest Chinese crap you can find It is GUARANTEED to be better than Simploo PS Zero chance their positive reviews claiming the product is working amazingly after 18 months are real Zero What a dodgy company I am 51 years old and have never regretted a purchase as much as I regret buying a Simploo On top of the fact that all there is to it is a plastic bucket and a few self-printed 3D components for over 500 I d expect electricity wires to be encased rather than dangling off the side of the loo The ventilation consists of a cheap computer fan that keeps on breaking The same goes for the sensor - it keeps breaking down - I have had it replaced 4 times Each time ventilation breaks down I am left with a home smelling of rotting faeces For a week or two But worst of all is its overall design that nowhere not for a millisecond considered the female anatomy so urine regularly runs into solids and solids get deposited in the urine bowl leading to a disgusting unfathomable mess that has to be manually cleaned It s grotesque I am furious
Gay Denison
6775 reviews
N/A
6 months ago
I have now had our loo for a couple of
I have now had our loo for a couple of months This is my biggest regret on buying a product for my campervan Conversion This product is simply cr p Pee leaks out into the bottom The flap doesn t stay back when needing a number 2 the fan doesn t take the smell away the bathroom stinks all the time even after bleaching and not using it emptying is just absolutely gross it s a total waste of 500 plus I will be Reverting back to the cassette type toilet as I simply can t cope with the smell and getting full of pee every time I need to empty it
Bob
6775 reviews
N/A
6 months ago
Simplyshi
Simplyshi For the price this is not worth your time Very poor 3d printed parts Have had to use a glue gun to stick parts back togither other parts have been broken behond repair and to be honest the after market service was good however only to be relaced with more cheap 3d printed parts The unit also leaks is hard to clean and also stinks out the van sorry team but maybe try a wooly hat businesses before selling the load of junk you sold me
Rhona coyle
6775 reviews
N/A
6 months ago
They went above and beyond
They went above and beyond without me even asking Great product absolutely no issues Though I trust that if there were they d be sorted as soon as possible Great company A pleasure to communicate with
Paul Murton
6775 reviews
N/A
6 months ago
Customer service was excellent and the
Customer service was excellent and the loo is amazing not sure why I waited so long to get one
Ben Williams-Thomas
6775 reviews
N/A
6 months ago
Good product excellent customer service
We use the Simploo composting toilet on our houseboat The unit itself is well-built and pretty sturdy Only issue we ve had with the build is that the bolts that connect seat and lid to the unit didn t last very long before coming loose Nevertheless it s easy to clean and works perfectly well More than that I recently had to order a replacement liquid bottle because the handle snapped off we ve been using the loo for over a year now I mentioned in an email to Sales that we also needed a replacement sliding cover for the bin but couldn t see where to buy one on the site Simploo dispatched not only the replacement bottle but sliding cover replacement bin lid and replacement handle to attach to the previous container I might have given 4 stars on account of the seat lid coming loose but the customer service has been so good that it seemed like too low a rating
Magda
6775 reviews
N/A
6 months ago
Excellent product and company
Excellent product and company Had a Couple of minor issues and both sorted immediately and without charge
Kate and Mike
6775 reviews
N/A
6 months ago
Fantastic product
Fantastic product looks very neat in bathroom on our narrowboat much better than pump out or cassette type loos so much easier to manage The customer service is fantastic we lost one of hte components and after a vert professional phone call with Kate the component was sent the same day and received less than 24 hours after my request - at no extra charge We need another look for our 2nd bathroom on the boat and will definitely be using Simploo