AI Review Summary
Based on 102 reviews
Customers consistently report high satisfaction with Skinlabo products, citing visible improvements in skin texture, reduction of wrinkles, and effective anti-aging results. Many reviews praise the fast delivery and good value for money, while some note occasional delays or issues with customer service. The majority of feedback is positive, with users highlighting the efficacy of specific products like eye creams and serums. A few critical reviews mention poor packaging or unresponsive support, but these are outweighed by positive experiences.
What customers love
- Effective anti-aging results
- Good value for money
- Visible skin improvement
- High product quality
Common concerns
- Customer service issues
- Some products ineffective
- Packaging problems
- Spam messages
Last updated 4 days ago
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Magdalena Ambroszkiewicz
I have bought 3 lip products for plumped lips Lip glossy balm Super puffy Lips and Paparazzi effect lip plumper Super puffy Lips didn t make my lips plumped or nourished Quite the opposite my lips were very dry and tight Not in a nice way The lip glossy balm I had been using better not as moisturising as the producent promises Nothing special The lip gloss Stings horrible Lips are not plumped at all I wish I read more reviews and save my money
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Brandy
So I order my free product plus bought 2
So I order my free product plus bout 2 additional products and go my email saying it was shipped then today got email saying it was delivered by fed ex called up fedex first was told it was sent to my leasing office then called back after talking to the leasing office it wasn t there and then they tell me it never made it to America from Italy so I m out of product and money I got scammed this company sucks they won t return my email either
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Paula b
This company continually sends me
This company continually sends me unwanted text messagesThere is no way to block them just delete so they keep comingI ve emailed them to ask them to stop but nothing back and still carry on sending unwanted textsI ve never purchased anything from this company so I dont know why I m getting nonstop textsSKINLABO JUST STOP WITH YOUR UNWANTED TEXT MESSAGES
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Sojin Yoon
They call it free but the shipping is
They call it free but the shipping is 7 9 euro Why don t they charge 3 euro for the product and 5 euro for the shipping instead The lip product that I ordered was also not how I expected It gave me a very uncomfortable feeling when I applied it and made my lips dry Lastly I am very irritated that they regularly sends me SMS which never happens by any other online sellers in Germany I would expect to receive their ads via emails not to my private cellphone number Is it even legal
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Vanessa Evans
I ordered the sample and never got it
I ordered the sample and never got it Yodel were the courier that was used They swore blind they delivered I was home and they did not I contacted skinlabo uk and yodel Eventually skinlabo said they would send a second sample They then sent out a form saying that it would need completion first The form wanted to know full packet details including post office height weight How would I know Obfuscation I will never deal with them They seem dishonest and disreputable
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Natalie Clarke
Absolutely rubbish
Absolutely rubbish Brought intensive eye lift and eyelid lifting serum and have used for 3 days Result my eyes look more like a saggy pair of 80 yr old men s pair of testicles no offence 80yr old men with saggy testicles then before I tried these miracle products Thank God they where half price I would be well pissed off if I had paid full price for these My feet do the talking and I will NOT waste any more Good night
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Jackie Davis
Did not work
Ordered the Botox like product as it was Free apart from shipping It did not work There is no visible difference to my skin after 3-4 weeks They also send a free eye cream that was runny and that also made no visible difference I know we are all looking for that holy grail of creams and for less than 100 but this isn t it ladies They do send a lot of emails and look very professional and have a compelling message They are on to a good thing using Botox like as we are all going to try it once just to see it if works
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carla james
Good cream but are scammeres
Really disappointed I have used these creams for a while and must say I love them ordered more and paid they sent me tracking number but after a while sent email saying was a problem with delivery and would be sent a new tracking number which I have never received I ve emailed sent messages asked on FB to contacted me but nothing They gain ur trust at first then Bang Uve been scammed Shame as the creams were faulty becoming my favourite
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Natalie Davis
Your data is not safe with them
Absolutely awful They constantly send spam to my mobile that I never requested My advice is do not ever give them your details They will never stop hounding you They will not stop storing your data even if you tell them to I m going to have to change my number to stop this and I m still unsure how they got it in the first place I would not ever buy from a company that behaves like this even if I loved the products
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Matt
They are spamming with txt messages
They are spamming with txt messages Don t give them your personal details they don t seem to respect their customers privacy I asked for my contact details to be removed and to stop sending me any marketing messages They just ignore it Don t trust them If they can t be trusted with this I wouldn t trust putting anything on my face that they manufacture