


The House - Outdoor Gear, Outerwear & Bikes - Save up to 70%
Based on authentic user experiences
yibing xiang
6727 reviews
N/A
1 year ago
Really bad customer service
Really bad customer service Bought two sets of skis and got them within one week Bought another two set of ski boots got the tracking number the next day However never receive the items Called customer support once a day was asked to wait till 3 weeks Then they could file claim to UPS However they just ignore customer s need and just did not want to lose money 3 weeks later ask if I want refund or reorder Definitely refund and do not want to deal with them again Will move to competitors evo com By the way talked to new supervisor almost everyday
Austin N
6727 reviews
N/A
1 year ago
Do not pre-order from this site
Pre-ordered a pair of skis a month ago estimated ship date was a week ago now The estimated ship date came and went nothing I emailed twice asking for an update or estimated ship date nothing Meanwhile I watched as the skis I ordered were listed as available on their site in my length and then quickly sold out again Called today found out they re sold out again and cancelled the order Pretty awful experience won t be shopping with them again
Jeff Lee
6727 reviews
N/A
1 year ago
Gave 1 star because couldn t give 0
Gave 1 star because couldn t give 0 Never I repeat never will I attempt to buy something from this site Placed order in August they provided a confirmation of shipping date and then nothing no email response from customer service multiple tries Web site showed order being processed in December and after several attempts on the phone when I did finally get a person they had no record of my order
Bruno Hofmann
6727 reviews
N/A
1 year ago
WORST SKI SITE ON THE WEB
Terrible web site in general and even worst costumer service Could not even make a purchase and the staff cant solve the simplest issue or wont Terrible attitude from Rick when I asked him to speak to the manager he told me he was the manager I buy a lot online and this is by far the worst establishment I have come across in a very long time Would not recommend to anyone for any reason STAY AWAY FROM THIS SITE unless you are looking for a truly terrible shopping experience
Riley O Connor
6727 reviews
N/A
1 year ago
Trash company falsely advertised
Trash company falsely advertised discounts and materialsWill process your order and not fulfil or update you without you reaching out firstBlames Covid for delays when they cannot keep stock
jessica Schafer
6727 reviews
N/A
1 year ago
This is the absolute WORST company on
This is the absolute WORST company on the planet to buy from Worst experience I swear my 5 year old could conduct business more efficiently They screwed up my order 4 TIMES or I ordered and paid for something only to later get a sorry not in stock email after transaction and the one item the did have they didnt ship it on time so I dont even have it for my ski trip I had to call THEM to remind them to ship it and I paid for extra for expedited shipping Avoid this company and I believe its affiliate Summit Sports
Shannon Swales Durr
6727 reviews
N/A
1 year ago
Terrible company with no customer
Terrible company with no customer service Paid extra for expired shipping only to see the day they were supposed to arrive that the order was still pending I emailed customer service with no response after 24 hrs Cancelling payment through my credit card company Awful would give 0 stars if I could
Anonymous
6727 reviews
N/A
1 year ago
Skis com is not reliable
As many people have said before skis com isn t worth your time doing business with Similarly to others I ordered skis and boots and didn t receive them for over 2 weeks I contacted the customer service team to check the status of my order and was told the only solution was to cancel my order and start over No discount for lost time no compensation whatsoever Please take this advice and shop for ski gear elsewhere You deserve better
Lucas Matheson
6727 reviews
N/A
1 year ago
Do NOT order if you re in Canada
I ordered 1200 worth of equipment from Skis com I paid 150 in shipping and was clearly informed that no Shipping Duties Turns out FedEx Cross Border requested 128 if fees duties and taxes per shipment and or course Skis com sent 4 shipments So something around 500 in duties and tax 20 days after ordering customer service couldn t tell me a where the equipment was in transit b expected deliver date or c how much the exact duties and taxes would be returned Christmas gift for kids fail Strongly recommend NOT ordering if you are in Canada
Suzanne
6727 reviews
N/A
1 year ago
Skessi com IS a SCAM per my bank
ZERO STARS- Skessi com is a SCAM The 2nd unauthorized charge double my purchase for Overseas freight alerted me No way to contact them CANCEL RE-ISSUE CARD YOU USED Ridiculously low prices are a sign as well I fell for Only in business a few months My credit union Fraud Dept has deemed this a Fraud case and i m getting my money back Don t waste your time campaigning against yet another overseas scammer praying on people during a pandemic Report it to your state s attorney general so it can be shut down