Skyscanner Reviews

Skyscanner

3.57
140 reviews
Great Rating
Based on 140 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Users find Skyscanner easy to use, fast, and helpful for comparing many flight options and finding good deals. Common praise centers on interface, deal discovery, and time savings. Frequent complaints involve third-party booking issues, misleading or inconsistent pricing, hidden fees, and problems with specific suppliers. Some negative experiences involve failed bookings, extra charges, and difficulty resolving issues.

What customers love
  • Easy to use interface
  • Fast search results
  • Good deal comparison
  • Wide flight selection
  • Helpful alerts
Common concerns
  • Misleading pricing
  • Hidden fees
  • Booking issues
  • Unreliable suppliers
  • Customer support problems

Last updated 2 weeks ago

M

Simple enough

Seem to have it all quite simple to book Maybe could advise on better flight for you type of thing Found it a lengthy search for ideal flight
I

Great platform

Skyscanner is a great platform for flights and comparing prices It will replace any other method of flight search not worth spending your time using google flights or anything similar There some missing features bit overall it s a great way to search for flights and options
W

Very easy to navigate

Very easy to navigate being able to make flights that you want to watch prices on is helpful and Skyscanner notify you when prices change I do not know of a better search engine for flights
H

It s was good but the only thing that I

It s was good but the only thing that I don t like the price always increasing
J

Very helpful tool

Very helpful tool - but be aware that several ticket merchant post ticket charges that are not actually available - which means take a bit of time to check each of them
G

Good Service

Quick responses and immediate delivery of the documents I would propose to grant the frequent client to receive further discount to encourage the usage of the site
B

Love the different options that allow

Love the different options that allow you to chose according to your priorities You may not have exactly what you want but never the less it serves you awsomely well with options that allow to chose the factor you valued the most
R

great

always keep me informed with the newest prices and the best trips thank you
B

Generally good and reliable service

Generally good and reliable service I like this website which is the first one I access for flight and flight ticket information A problem is that often the price mentioned on Skyscanner doesn t match with that of the service providers Another problem area is that Skyscanner often forgets my preferred language US English and preferred currency USD As a result whenever I am in a different country I am shown the prices in the currency of that country This is incovenient
R

Good service

Good service But I don t like other providers to buy a ticket as if flight has been delayed or cancelled the air company don t care about the refund

About Skyscanner

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Frequently Asked Questions

Skyscanner is a global travel search engine and marketplace. It operates as a metasearch engine, meaning it aggregates and compares flight, hotel, and car rental options from hundreds of providers, including airlines and online travel agencies. It does not sell tickets directly. Instead, it provides users with a comprehensive, unbiased list of choices and prices, and then redirects them to the chosen provider's website to complete the booking.

Yes, Skyscanner is completely free for travelers to use. The company earns revenue through commissions from its travel partners when users are referred and complete a booking on the partner's site. There are no hidden fees or charges for using the Skyscanner search and comparison tools.

Skyscanner allows you to search and compare prices for three main travel services: flights, hotels, and car rentals. Its flight search is particularly robust, supporting one-way, round-trip, multi-city, and even round-the-world itineraries. For hotels and car rentals, it compares deals across numerous booking sites and suppliers.

Skyscanner offers several tools to help find the best travel deals. Key features include the 'Everywhere' search to find the cheapest destinations from your departure point, flexible date calendars to view prices across a month, and interactive Price Alerts that notify you via email when prices change. The 'Explore Map' feature visually displays flight prices to global destinations, ideal for inspiration based on budget.

Skyscanner emphasizes price transparency by clearly displaying the total cost of options, including taxes and fees, within its search results. It often highlights when a price is particularly low or likely to increase. The site also clearly identifies the travel provider (e.g., the specific airline or online travel agency) for each listing before you are redirected to their site to book.
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About Skyscanner

Skyscanner: Your Global Travel Search Engine

Skyscanner.net is a leading global travel search engine and marketplace, empowering millions of travelers worldwide to discover and book their ideal journeys. The platform operates as a metasearch engine, which means it does not sell tickets directly but aggregates and compares a vast array of flight, hotel, and car rental options from hundreds of travel providers, including airlines, online travel agencies (OTAs), and hotel chains. This model provides users with a comprehensive, unbiased overview of available choices and prices, making it an essential first stop in the travel planning process.

Core Features and Services

The website's primary function is its powerful flight search. Users can search for flights by specific dates or utilize the popular "Everywhere" destination feature and flexible date calendars to find the cheapest possible fares. For hotels, Skyscanner offers price comparisons across numerous booking sites, along with filters for amenities, guest ratings, and location. The car rental service similarly compares deals from major international and local suppliers.

Key tools that enhance the user experience include:

  • Price Alerts:Users can set up alerts for specific routes, receiving email notifications when prices drop or rise.
  • Explore Map:This interactive feature allows travelers to view flight prices to destinations around the world on a map, inspiring spontaneous trips based on budget.
  • Multi-City and Round-the-World Trip Planning:Sophisticated search options cater to complex itineraries.
  • App Integration:Skyscanner's highly-rated mobile apps extend its functionality, allowing for on-the-go search and booking.

User Experience and Transparency

Skyscanner is designed with clarity and ease of use in mind. Search results are presented in a clean, sortable list, clearly indicating the travel provider (airline or OTA) for each option. A significant emphasis is placed on transparency; the site highlights when a price is particularly low or is likely to increase, and it clearly shows the total cost, including taxes and fees, before redirecting the user to the partner site to complete the booking. This redirect model is central to Skyscanner's business, as it earns a commission from partners for referrals.

Additional Resources and Trust

Beyond its core search tools, Skyscanner.net provides valuable editorial content through its "Discover" or "Travel Stories" section. This includes destination guides, travel tips, trend reports, and inspirational articles written to help travelers plan better trips. The company's global presence, available in over 30 languages and currencies, and its reputation for not biasing results in favor of particular partners, have established it as a trusted and neutral resource in the competitive online travel industry.

Conclusion

In summary, Skyscanner.net serves as a powerful, user-centric gateway to the global travel market. By comprehensively scanning thousands of options and presenting them in an accessible, transparent format, it saves travelers significant time and money. Its suite of planning tools and inspirational content further cements its role as a holistic travel platform, suitable for everyone from budget-conscious backpackers to business travelers planning complex itineraries.