Skyscanner Reviews

Skyscanner

3.57
140 reviews
Great Rating
Based on 140 user experiences
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AI Review Summary Based on 139 reviews

Users find Skyscanner easy to use, fast, and helpful for comparing many flight options and finding good deals. Common praise centers on interface, deal discovery, and time savings. Frequent complaints involve third-party booking issues, misleading or inconsistent pricing, hidden fees, and problems with specific suppliers. Some negative experiences involve failed bookings, extra charges, and difficulty resolving issues.

What customers love
  • Easy to use interface
  • Fast search results
  • Good deal comparison
  • Wide flight selection
  • Helpful alerts
Common concerns
  • Misleading pricing
  • Hidden fees
  • Booking issues
  • Unreliable suppliers
  • Customer support problems

Last updated 2 weeks ago

Z

Skyscanner is almost the only website I

Skyscanner is almost the only website I use to buy my tickets many times per year and I have never had any challenges with Skyscanner
B

As easy as ABC to book your flights 5 to Skyscanner

As easy as ABC to book your flights with skyscanner as they will notify you when the flights you want to book have gone down or up enabling you to make the right decision as to when to purchase your flight tickets I found it very helpful once l had subscribed to flight notification will give them 5 for that
I

Successful ticketing purchase

I purchased my ticket from Skyscanner without any complications this is very trustworthy web site and is very safe to shop in
M

I had excellent experience with Skyscanner

The web site found a great deal on the flight that I needed and it had a detailed disclaimer about what to expect with this type of fare It showed me hard to find deals comparing to somewhere else so thank you for the great find It listed all airlines and all possible combined routes not just big airlines like Delta or American I will be using Skyscanner again in the future
M

Many Options Great Value

I use Skyscanner often because I always find multiple options of great value for my trips I m a faithful repeat customer
P

Thank you for alerting me of the price increase

Thank you for alerting me of the price increases With your help I was able to show my wife the benefit of booking the flight early
J

It was my first time to use Skyscanner but it was easy for me to get cheaper tickets and my tickets where sent within few minutes it was a good start for me

It didn t take me long to get the tickets for the price I was looking for And my tickets where send within few minutes
M

Skyscanner is a very useful app to use

Skyscanner is a very useful app to use and the best part is that it always informs you of price changes allowing you to decide when to purchase your ticket
M

I always buy my tickets from here always good price and great service

Always helpful getting always good price almost I bought my all tickets for here
R

Great mobile app great price transparency

The mobile app works very well on my iPad I appreciate that I like the way that you display the price range colours red yellow green as often as possible as that really helps with decision-making

About Skyscanner

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Frequently Asked Questions

Skyscanner is a global travel search engine and marketplace. It operates as a metasearch engine, meaning it aggregates and compares flight, hotel, and car rental options from hundreds of providers, including airlines and online travel agencies. It does not sell tickets directly. Instead, it provides users with a comprehensive, unbiased list of choices and prices, and then redirects them to the chosen provider's website to complete the booking.

Yes, Skyscanner is completely free for travelers to use. The company earns revenue through commissions from its travel partners when users are referred and complete a booking on the partner's site. There are no hidden fees or charges for using the Skyscanner search and comparison tools.

Skyscanner allows you to search and compare prices for three main travel services: flights, hotels, and car rentals. Its flight search is particularly robust, supporting one-way, round-trip, multi-city, and even round-the-world itineraries. For hotels and car rentals, it compares deals across numerous booking sites and suppliers.

Skyscanner offers several tools to help find the best travel deals. Key features include the 'Everywhere' search to find the cheapest destinations from your departure point, flexible date calendars to view prices across a month, and interactive Price Alerts that notify you via email when prices change. The 'Explore Map' feature visually displays flight prices to global destinations, ideal for inspiration based on budget.

Skyscanner emphasizes price transparency by clearly displaying the total cost of options, including taxes and fees, within its search results. It often highlights when a price is particularly low or likely to increase. The site also clearly identifies the travel provider (e.g., the specific airline or online travel agency) for each listing before you are redirected to their site to book.
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About Skyscanner

Skyscanner: Your Global Travel Search Engine

Skyscanner.net is a leading global travel search engine and marketplace, empowering millions of travelers worldwide to discover and book their ideal journeys. The platform operates as a metasearch engine, which means it does not sell tickets directly but aggregates and compares a vast array of flight, hotel, and car rental options from hundreds of travel providers, including airlines, online travel agencies (OTAs), and hotel chains. This model provides users with a comprehensive, unbiased overview of available choices and prices, making it an essential first stop in the travel planning process.

Core Features and Services

The website's primary function is its powerful flight search. Users can search for flights by specific dates or utilize the popular "Everywhere" destination feature and flexible date calendars to find the cheapest possible fares. For hotels, Skyscanner offers price comparisons across numerous booking sites, along with filters for amenities, guest ratings, and location. The car rental service similarly compares deals from major international and local suppliers.

Key tools that enhance the user experience include:

  • Price Alerts:Users can set up alerts for specific routes, receiving email notifications when prices drop or rise.
  • Explore Map:This interactive feature allows travelers to view flight prices to destinations around the world on a map, inspiring spontaneous trips based on budget.
  • Multi-City and Round-the-World Trip Planning:Sophisticated search options cater to complex itineraries.
  • App Integration:Skyscanner's highly-rated mobile apps extend its functionality, allowing for on-the-go search and booking.

User Experience and Transparency

Skyscanner is designed with clarity and ease of use in mind. Search results are presented in a clean, sortable list, clearly indicating the travel provider (airline or OTA) for each option. A significant emphasis is placed on transparency; the site highlights when a price is particularly low or is likely to increase, and it clearly shows the total cost, including taxes and fees, before redirecting the user to the partner site to complete the booking. This redirect model is central to Skyscanner's business, as it earns a commission from partners for referrals.

Additional Resources and Trust

Beyond its core search tools, Skyscanner.net provides valuable editorial content through its "Discover" or "Travel Stories" section. This includes destination guides, travel tips, trend reports, and inspirational articles written to help travelers plan better trips. The company's global presence, available in over 30 languages and currencies, and its reputation for not biasing results in favor of particular partners, have established it as a trusted and neutral resource in the competitive online travel industry.

Conclusion

In summary, Skyscanner.net serves as a powerful, user-centric gateway to the global travel market. By comprehensively scanning thousands of options and presenting them in an accessible, transparent format, it saves travelers significant time and money. Its suite of planning tools and inspirational content further cements its role as a holistic travel platform, suitable for everyone from budget-conscious backpackers to business travelers planning complex itineraries.