Smarter-phone Reviews

3.57
140 reviews
Great Rating
Based on 140 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
A

The phone I recieved was as advertised

The phone I recieved was as advertised No scratches or blemishes and was nicely packaged The down side was that it was difficult to know what carrier type and what where the phone could be used The phone came out of the south Pacific I m in the USA so the phone software had to be updated to work in the US and I had to choose a different network carrier then what the website claimed Bottom line the information on the english website is greatly lacking adding to some guessing as to if the phone will work
C

Difficult to to get customer service

It was difficult to reach a customer service person on the phone I had to wait around 10 minutes more than once just to talk to someone The customer service hours were also unpredictable Sometimes I would call and never get an answer even though the website said it was open for phone support The customer support person was knowledgeable but not friendly
F

Very Disappointed by the battery which

Very Disappointed by the battery which doesn t last
J

Poor instructions

Poor instructions movement of different apps ok For the money its ok
D

Our first refurbished phone had issues

Our first refurbished phone had issues but we returned it and received another within a week
V

phone good battery bad

iPhone 6 delivered on time and mostly as expected I need to replace the battery it came with - it holds charge only 1 4 the time of my other iPhone 6 at best
M

Bought reverb IPhone 6s

Bought reverb IPhone 6s Battery performance could be better And now won t update to latest IOS version Which is annoying
N

The phone did not work when I brought

The phone did not work when I brought to the cellphone store Not compatible with the US Cellular network Hence the low rating It would have been a 1 star rating except Smarter Phone issued me a full refund after I shipped the product back to them So their customer service gets a 5 star rating for standing behind their product On the whole 3 stars I am going to buy my next phone from the cell phone company
J

Had I been given a 0 star option I

Had I been given a 0 star option I would have used it I ve been waiting for over a month for a response to a question I had regarding a return I need to make Now I can t find contact number I needed It s been very unsatisfactory
L

Got iPhone last September work well now

Got iPhone last September work well now it s heating up severely try to get back on the website it s down doesn t exist anymore now have to buy a new phone again

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