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Overall, customers report an overwhelmingly positive experience with Smartscripts, praising its speed, convenience, and efficiency. The service is frequently described as quick and easy to use, with many prescriptions processed within hours or even minutes. Delivery is generally fast and reliable, with medicines often arriving the next day. The returns or refund policy is not a major topic, though one negative review mentions difficulty obtaining a refund. Product quality, in terms of accurate medical diagnosis and prescription, receives high marks. The service is considered excellent value for money, being more affordable than traditional GP visits. It is highlighted as a game-changer for busy individuals or for obtaining care outside regular hours. Customer service, particularly from staff like Brendan, is noted as helpful and responsive. A small number of complaints cite issues like prescriptions not being sent to pharmacies or longer-than-advertised wait times. Overall satisfaction is extremely high, with the vast majority of users stating they would recommend the service and use it again.
Last updated 4 months ago