Smashburger Reviews

I was waiting 2 hours for my delivery

I was waiting 2 hours for my delivery in hull And when it came it was the wrong order This place has no customer service and not bothered about letting you down And the food is basic

Service wasn t great and poor experience

Service wasn t great and no one came over to see how our food was I had to go up to the service counter to order the food as the app failed on us We were sat on slippery chairs and the table was still sticky from the previous customers The burger was OK but for the price it was not value for money at all Also there were no hot drinks The burger and fries was delivered on a piece of paper in a wire basket without any cutlery Overall not a good experience at all That evening we both suffered from terrible indegestion and my partner was sick The only common denominator being smashbrger Will not be returning

Sorry but absolutely terrible

We were excited to try smash burger in Fife Leisure park Scotland as they seemed to have a few tasty veggie vegan options We visited about a month ago I paid over 30 for two burgers two fries and two drinks Tiny portions You had to pay extra for sauce and salad Staff barely acknowledged you We only ate our food because we were hungry Do not eat there You ll leave feeling ripped off I ve had better meals at McDonald s for half the price

Total fiasco

I was attending the Dublin Horse show The smashburger stall was in total chaos The order was taken at the till paid for then you stepped aside to wait Our order was 1 cheeseburger 1 plain burger with 2 sodas Our wait was over 20 mins The drinks were under the counter not in the cooler People were not getting their food in order A number of people got their orders before us eventhough they were all burgers When I complained that we should be next I got no apology just a scowl For the price of 25 this was a disgrace Also anyone who ordered chips got them straight away were then waiting for the burgers A total fiasco the girl taking orders on till was extremely rude I would have cancelled my order except it would have affected the queue

Smashburger Brighton

Smashburger Brighton service was putrid Girl with the glasses was completely rude and un inviting Stood in line behind another customer and waited ages to be served after she saud they close in a about 15minutes and i replied well im ready to order Have never been here and order a super double meal i got confused why she asked me if i wanted fries and she made me feel extremely frustrated By this point i wanted to leave and should have but i was extremely hungry from an all day cycle Would not recommend and dont feel il go back Doing this before my food almost not worried to say if its good or not 9 20pm 6 june 2021

I ordered a truffle mushroom double

I ordered a truffle mushroom double Swiss at a cost of 10 95 If you think you ll receive a burger like the one on the menu you ll be dissapointed The burgers were overdone and greasy and the mushrooms were few and far between This was definitely not worth 10 95Needless to say this establishment won t be getting any more business from me If you re in Bath there are better places to get your burger fix

Currently I ve been working there for 2

Currently I ve been working there for 2 weeks going on 3 It all started off great but then things took a turn First off Id go out for a smoke break then Management would get upset when I came back Secondly one of my coworkers said a racial slur to my significant other i got upset and was going to defend him She decided to play the victim role and state that she never said that when there were 6 customer witnesses After that things were fine until my coworker started harassing us at our apartments Now today May 12 2022 it is pay day tomorrow and my significant other and I saw our checks they lied to us on our hiring papers stating that we d be earning 14 hr but on our pay stubs its only 12 80 hr our tax bracket when doing the papers was 0 8 but someone in upper management changed it without our permission and knowledge to 2 7

No line - none of the staff could be bothered to serve me

I m not a fussy eater At airports I just want a fill-up nice a quickly So at Philadelphia Airport I picked the outlet Smashburger that had an empty line Nobody was waiting And I love burgers I waited patiently within five feet of three individuals who were busy discussing their social calendars I could hear them as they congregated around the register After almost five minutes of waiting and trying to catch the attention of one any of them I gave up Seemingly discussing what bar to go to next weekend was more important than serving their one solitary customer No wonder the line only had me in it - albeit for not very long I walk across the concourse to Chick-fil-A Bye bye Smashburger Date of visit October 12 2019 around 17 30 hrs or so

5 Intimating men

Over charged for a roundup fee and donation I did not accept My partner rang and they said they would sort it I went in due to my partners bad back 5 intimidating men stood staring at me the whole time I was collecting the order in the tiny restaurant They made me feel very anxious they didn t sort it out and I won t be returning