Smoothred Reviews

Most amazing trip

My husband and I just returned from London and had the most exceptional trip thanks to SmoothRed We gave them very little to go off of when planning this vacation and they made it seamless down to even checking in when they saw that a train had been cancelled The activities and dinners reservations they reccomended were phenomenal--we literally wouldn t change a thing I will be booking with SmoothRed for our next European vacation without a doubt Thank you so much Summer and team for helping make our vacation so special and seamless

Amazing Trip

My husband mother-inlaw and I just returned from 10 day trip to England using Smoothred as our trip advisor and planner I cannot express enough what a tremendous job they did Their choice of hotels and local guides as we travelled from Bath and the Cotswolds to London and later on to Kent and Dover were beyond excellant We wanted this trip to be unique and special and SmoothRed did just that Thank you

Unforgettable French Adventure with SmoothRed Travel and Chris

Our recent trip to France with SmoothRed Travel was an unforgettable experience all thanks to our astounding travel agent Chris Rigge I worked with SmoothRed to plan this once-in-a-lifetime trip for myself my wife and my parents From the vibrant city of Paris to the serene landscapes of Aix-en-Provence and the charming coastal town of Cagnes-Sur-Mer each destination was expertly planned and executed making our journey an absolute delight I cannot express enough the level of professionalism and dedication demonstrated by Chris during the months-long planning process His patience was remarkable his flexibility unparalleled especially in the face of very opinionated people who knew very little about France Despite balancing the coordination of our trip and his own wedding planning he was consistently quick to respond to all our inquiries even during off-work hours The resulting seamless nature of our journey is a testament to his commitment and adeptness Every step of our trip was meticulously arranged from private transfers efficient train travel and intimate guided tours to exquisite dinner reservations and luxurious hotel accommodations The remarkable efficiency ensured that we could fully immerse ourselves in the French culture and scenic beauty without a hint of worry or discomfort Chris s excellent recommendations left us with unforgettable memories A highlight of our trip was an exquisite dinner cruise along the Seine Initially we were somewhat skeptical but Chris s enthusiastic endorsement swayed us and we are beyond grateful it did The food luxurious setting and Paris s enchanting night skyline was nothing short of a dream especially for our first activity of the trip after a long day of travel Our evening at the Moulin Rouge was exhilarating The vineyard explorations in Champagne and Provence immersed us in the unique viticulture providing an insight into the making of some of the world s finest wines along with more than a few tastes A boat ride in Marseilles offered an unmatched perspective of the beautiful Mediterranean landscape These are just a few of the countless well-orchestrated experiences that enriched our journey making it a truly comprehensive and authentic French experience Our stay at the incredibly charming hotel in the historic Cagnes-Sur-Mer was nothing short of a fairy tale We were interested in finding a town in the French Riviera that felt less touristy off the beaten path and uniquely beautiful and Chris beyond delivered with this recommendation We couldn t imagine a more perfect way to finish off our trip An unexpected bonus was the user-friendly SmoothRed app which served as our virtual travel companion throughout the trip From housing vital information and digital versions of our train and show tickets to offering recommendations for leisure days it added another layer of convenience to our journey This trip to France with SmoothRed Travel orchestrated by the incomparable Chris was nothing short of magical The attention to detail relentless dedication and unwavering commitment to our satisfaction truly set this experience apart We highly recommend SmoothRed Travel and more specifically Chris to anyone looking for an exceptional travel experience

Amazing service

Everything went smoothly and I really appreciate the effort from SmoothRed in putting this trip together for us I think everything was perfect The walking tours went well Richard was excellent The hotels were good and the location was perfect for what we were wanting to do The app worked well Drivers were on time Even the weather was amazing not sure how you did that I would highly recommend you guys

A fantastic two centre trip to Porto

A fantastic two centre trip to Porto and Lisbon We cannot emphasise enough how pleased we were with the attention to detail with regard to every aspect of our visit The SmoothRed Team have excelled and we will definitely be using them again Wonderful job all round

We have just arrived home from a

We have just arrived home from a glorious 5 days in France This is the second time we have used SR the first being my husband s 50th birthday treat What I especially like about this company is that once all the arrangements have been made they leave you alone to enjoy your break but you always know that they are there just in case This is because their app is brilliant and loaded with all the information you need and updated as soon as a change is made It is an incredibly valuable tool and includes maps restaurant suggestions photos of the places that you are due to visit and also allows you to post any photos should you wish In addition it keeps you up to date with your flights gate number etc I definitely recommend this company for experienced and novice travellers and would use them again without hesitation

Time travel is real

I m a control freak and was planning a three-week vacation to Europe I got completely overwhelmed with locations hotels trains taxis excursions guides restaurants I like to control my destiny but I knew I was in over my head My wife found SmoothRed and said give them a try I spoke with Adam on the phone and he assured me that he would plan a good trip for us He s English so he sounded polite I figured I d give it a shot and worst-case scenario I could always back out of the trip My wife and I wanted to take the Orient Express from Paris to Venice That was the anchor of our trip but we also wanted to see France London Florence and Venice It was a lot to plan Adam and Karmen came back with a three-week trip that centered around the Orient Express They planned everything They planned the guides The hotels The taxis The trains And they did it all around the Orient Express train ride I don t know how they did it Well let me say this the trip was BEYOND perfect The hotels were amazing The guides and tours were the absolute highlight of the trip We didn t have a single taxi or ride to worry about Every single step of the trip was perfectly planned out AND - this was the benefit I never thought of - WHEN we did have hiccups SmoothRed was just a phone call email away If you ever questioned Why do I need a travel agent The reason is they support the trip as you are taking it That reason alone took SO MUCH stress out of the trip That s the value I see in leveraging SmoothRed I just had a friend come back from a multiple-week trip that they planned themselves They were miserable because hiccups happen and they spent time on their vacation trying to figure it out I said to them The same hiccups happened to us but all I did was send an email and it was cared for in an hour COMPLETELY different experience we had and it was because SmoothRed was supporting us as we traveled I m sold on using SmoothRed going forward Seriously I won t ever look at planning a trip myself again and I m a control freak Regarding tours The tours were really driven by the guides We had six tours and the guides were the most amazing guides Two stood out to us The first was the Versailles tour He was amazing He brought us to areas most tours don t go and he gave us the history and background of each step along the way He set us up with a lunch spot and he gave us privacy too He was amazing passionate and he had such a French dismissive behavior towards certain things that my wife and I would crack up about He was so memorable and so much fun He inspired me to start reading about King Louis XIV XV and XVI I m hooked on French history now because of that tour and he even gave us history about the impact of the French Revolution for the places we were going to Venice and Florence The second amazing tour Sara was the guide in Florence was amazing She hit it off with my wife - we actually sat in a cafe and just drank coffee and chatted for about an hour My wife speaks fluent Italian and the two of them were just chatting away in Italian My wife had the time of her life and it was like having lunch with an old friend Sara was so passionate about her city and its history and she told the story of Florence so dramatically She took us into the Duomo and took us to the front pew Then for about 20 minutes went on about the assassination attempt in that very location But she was so visual in her expressions and so dramatic in her storytelling I felt like I was there hundreds of years ago watching an assassination attempt She was cool smart and just an amazing person to be around She stopped us on our tour to watch someone make a sandwich I got such a kick out of that - my wife and I were from the restaurant business so we totally geeked out on the detour to check out a sandwich being made The anchor was the Orient Express I cannot say enough about that train We sat in the bar car before dinner and after dinner It was the others on the train that made the experience Others got dressed up in tuxedos and dresses from the 20s and 30s I sat there at one point - at the far end of the bar car - and we were going in and out of tunnels When we entered a tunnel the outside of the train would go black and the sounds INSIDE the train got amplified The lighting in the train changed to a more muted and softer color Music was playing People in clothing from the 1920s and 30s drinking classic drinks and dancing If time travel existed - that was it We hit the tunnel and we time-traveled back to 1920 It was real we really transported back Then we d exit the tunnel the lighting changed the sounds changed and we were back in 2023 Then another tunnel and more time traveling Everyone on the train said the same thing about that moment We time-traveled It s real

Listen and listen good this was the best trip

Listen and listen good this was the best trip with my family and I have ever had Your App and the attention to detail were spectacular Your restaurant recommendations were spot on Your tour guides were absolutely fantastic Their enthusiasm was contagious and my family never got bored or disinterested Please please express to each guide the great job they did for you and us The little bit of help we needed was addressed immediately and to perfection The hotels were great choices and located perfectly in each city Your drivers and their safety with my family was evident and they were each cordial and professional I dealt with several of your employees and they too carried themselves with the utmost professionalism and timely responses to my needs