Softwarepal Reviews

Buy Microsoft Product Licenses Online | SoftwarePal

softwarepal.co.uk
3.84
113 reviews
Great Rating
Based on 113 user experiences

Rated 3.84 out of 5 by 113 Happy Customers

53.1%
17.7%
7.1%
4.4%
17.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 113 reviews

The majority of reviews for Softwarepal are overwhelmingly positive, with customers praising the support team, quick responses, and successful resolution of technical issues. Many reviews highlight the competence and patience of agents like Charles, Drake, Alex, and Mark. A significant number of customers report smooth purchases, fast delivery, and easy installations. However, a substantial portion of the reviews detail negative experiences, including incorrect or invalid keys, failed downloads, installation problems, poor refund policies, and account access issues. The recurring themes indicate high satisfaction when support works as expected, but frequent problems with product fulfillment and technical hurdles.

What customers love
  • Quick helpful support
  • Competent technical team
  • Fast digital delivery
  • Easy purchase process
  • Follow up confirmation
Common concerns
  • Invalid product keys
  • Difficult installation
  • Slow downloading
  • Problematic refund policy
  • Account access issues

Last updated 5 days ago

V

I was a little skeptical in buying

I was a little skeptical in buying Windows 10 Pro from tis company but after reading several reviews I ve decided to give it a try and I ve had the best experience so far All the information about the products are easily visible on their website they have a 24hrs online assistance and are very quick in responding any questions They will also guide you install the products if needed Charles was awesome helping me install both Windows 10Pro and Office package Very quick professional and knowledgeable Thanks Charles for all your help It was great
F

Recognition needed for Microsoft support staff who are deeply appreciated

Hi there I just wanted to thank Charles and Drake for their time and patience in helping my to download Windows 10 onto my computer over many hours and a number of days Your support time and dedication are deeply appreciated Microsoft should know that such commitment is hard to come by and the company is very lucky to have you both You enhance the good name of a big corporation in a world where big corporations are often poorly regarded Best wishes I hope your bosses appreciate your work and dedication
C

Excellent customer service on chat

Charles MS Officestore technowizard on the officestore chat made the stress of downloading Office software fast disappear When you need free if you cancel Tech Lounge within three days expert advice and real help their customer service is invaluable
R

Highly recommended

Having waited too long to upgrade to Windows 10 I had trouble finding a site where I could purchase a download Microsoft only wanted to push Windows 11 Then I found the MS Office Store The chat response was very fast and the instructions and links were sent immediately following my purchase of the Windows 10 license The instructions were complete and my update from 8 1 went perfectly There was even a follow-up email checking to make sure there were no problems I d highly recommend this site
M

QUICK RESPECTFUL USEFUL HELP

I was very concerned because my Windows was not active and I purchased a key but it didn t work So I looked for help Jason answered patiently my questions guided me step by step and I was successful in activating Windows 11 Pro WE WERE I am very naive when it comes to software et al but his instructions were simple respectful and useful So Thanks very much
D

Fast

Fast simple easy service Purchased a Windows license installed all updates first on existing Windows installation and added serial Worked perfectly Charles was extremely helpful throughout Give that man a free dinner
A

I very good experience

I was at first doubtful when I saw the advert in Facebook however I needed Windows 11 Pro install media and the price was very good So I followed through and was really happy to find the process easy and friendly to purchase I have been very wary of such offers but MSofficestore is genuine
M

Purchased new MS Office online but pass

Purchased new MS Office online but pass key didn t work Went on-line for assistance and support was great and simple No hanging about giving passwords and resets etc 5 6 chats and matter resolved by Mark This is what a help line should be like Highly recommended
R

Windows 11 Pro Purchase Experience

At first I was feeling a bit skeptical as to whether to buy Windows 11 pro or not But I gave it a shot What can I say The service delivered by Alex was amazing There was a slight issue with my code but Alex literally rescued me and saved the night He kept me updated very frequently Alex you are a star and an asset to the company Thank you again for everything I will be returning soon to buy Microsoft Office
T

Great support

Charles was a great support as I had several questions about installing the MS Office products He was able to answer them all and help me get set up quickly and without any further issues Highly recommend reaching out to them if you have any questions

About Softwarepal

Buy Microsoft product licenses from SoftwarePal. Licenses available for instant download & activation with 24/7 help & support from our London based team.

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