Softwarepal Reviews

Buy Microsoft Product Licenses Online | SoftwarePal

softwarepal.co.uk
3.84
113 reviews
Great Rating
Based on 113 user experiences

Rated 3.84 out of 5 by 113 Happy Customers

53.1%
17.7%
7.1%
4.4%
17.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 113 reviews

The majority of reviews for Softwarepal are overwhelmingly positive, with customers praising the support team, quick responses, and successful resolution of technical issues. Many reviews highlight the competence and patience of agents like Charles, Drake, Alex, and Mark. A significant number of customers report smooth purchases, fast delivery, and easy installations. However, a substantial portion of the reviews detail negative experiences, including incorrect or invalid keys, failed downloads, installation problems, poor refund policies, and account access issues. The recurring themes indicate high satisfaction when support works as expected, but frequent problems with product fulfillment and technical hurdles.

What customers love
  • Quick helpful support
  • Competent technical team
  • Fast digital delivery
  • Easy purchase process
  • Follow up confirmation
Common concerns
  • Invalid product keys
  • Difficult installation
  • Slow downloading
  • Problematic refund policy
  • Account access issues

Last updated 5 days ago

G

Good prices Great support and follow up

The product I wanted was available and easily purchased with instantaneous results I later had a query and despite the time difference a response came back almost immediately from Drake Subsequently got a follow up email and call to ensure everything was great Good prices great support That s all that matters Will definitely come back in the future
J

Software licenses were easy to find and

Software licenses were easy to find and after purchase I received an email with instructions links to downloads and license keys I purchased 3 products After installation one failed to activate but Alex from support asked a few questions and then provided a new key to resolve the issue I ve used MSOfficeSTore before and will use them again
B

WIN10 Upgrade

WIN10 Upgrade Easiest software purchase i have ever made Straight forward simple digital download No glitches or any issues Great support and follow up ensuring all is working as it shouldCharles my support agent was always checking everything was as it should be 5 stars
H

Alex was awesome

Alex was awesome This is the first time I have had a successful chat with a live person who understood and was able to resolve my problem immediately I have been jerked around for more than a week by Microsoft I will never use them again and will definitely use you for any software needs I have
C

Very easy download and everything

Very easy download and everything worked straight away Great back up if there s any problems Special thanks to Charles and Drake for offering their support
R

I purchased Windows 10 Pro from

I purchased Windows 10 Pro from Microsoft Store In fact I purchased it for my new desktop for which order was not finalized It took 30 days to finalize order Windows10 Pro was successfully installed on my new desktop
S

Review of MS Office Store

I recently purchased Windows 10 Home Edition from MS Office Store to enable me to upgrade my Windows 7 laptop to Windows 10 The email from them following purchase included instructions on how to download the ISO file and how to perform the upgrade I had a few questions concerning the procedure and received very helpful advice from Charles at MS Store I was able to carryout the upgrade successfully including carrying across all my files and programs and now my laptop is running under Windows 10 with no issues The service from MS Office Store was excellent
N

Quick efficient inexpensive and easy

I needed a Windows 11 Pro licence so I tried MSofficestore as their price was competitve and the process could not have been simpler or easier Ordered the product paid via Paypal 30 seconds later an email arrived containing the product key keyed that into the laptop running the Home version and 10 minutes later Windows 11 Pro was up running Did have a problem creating a USB stick install copy of Windows 11 but that was a Micro oft Media Creation Tool issue the dreaded 0x8007007B-0xA001B error but this was resolved by creating the USB stick on the upgraded Windows 11 PC rather than the Windows 10 PC I tried to create it on first All in all I m very pleased - both with the product and the online customer support Would certainly buy again from MSofficestore
S

Great pricing official licenses excellent service

I ve purchased a number of Microsoft licenses over the years from MSOfficeStore - licenses are 100 official hassle free and always work If you should ever need support email response from real staff is very efficient Alex was even working of a Sunday evening No quibble good service great pricing
D

Charles did a great job of following up

Charles did a great job of following up with me to make sure I got what I needed He noticed some failed transactions and reached out right away I ve worked with them before and they are very responsive Customer service is in their DNA

About Softwarepal

Buy Microsoft product licenses from SoftwarePal. Licenses available for instant download & activation with 24/7 help & support from our London based team.

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