Solarpowerni Reviews

Solar Power Commercial Home Solar Power Solar Power NI

solarpowerni.co.uk
4.83
64 reviews
Excellent Rating
Based on 64 user experiences

Rated 4.83 out of 5 by 64 Happy Customers

93.8%
1.6%
1.6%
0%
3.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 64 reviews

Customers report an overwhelmingly positive experience with Solarpowerni, citing professional service, high-quality workmanship, and effective communication throughout the installation process. The company is frequently described as efficient, tidy, and reliable, with installations completed neatly and on schedule. Many reviews specifically praise the knowledgeable and friendly staff, as well as seamless integration with smart technology. While the majority of feedback is enthusiastic, a small number of reviews note issues such as project management delays and pricing concerns. Overall, the service is highly recommended for solar and battery installations.

What customers love
  • Professional service
  • High-quality workmanship
  • Effective communication
  • Efficient installation
  • Helpful staff
Common concerns
  • Expensive pricing
  • Project delays

Last updated 2 weeks ago

J

Very poor customer service

Very poor customer service Arranged installation dates and chopped and changed at short notice Didn t phone to say installers wouldn t arrive Caused damage and had to repair Sales guys and electricians aware great Admin and logistics lets down the whole operation
B

not impressed by sales rep

contacted this company roughly aug sept 2022 by e-mail and received a phone call of a few seconds So i sent another e-mail complaining that i did not receive any information re-solar panels A few days later i did receive a call from some young man who asked me where i lived and postcode So i was told that my property was not suitable being the roof size and that solar panels would not work due to direction therefore would not generate suitable electricity I felt it was a brush off and he was not interested Meanwhile i contacted another company who arranged a survey visit and therefore had solar panels and a battery installed which works quite well so far My confidence in this company s reps is zero i would not recommend
B

Good equipment poor service

While the end result is good and the installers were very professional the project management and timescales were unacceptable We ordered in May and only had the installation go live in the last week of October Dates were arranged and not met kit arrived that wasnt suitable for our roof and access equipment remained on our driveway 3-4 days after it was to be collected As a result we missed electrical generation for 5 months which was not reflected in the cost of the product Other friends who ordered with other companies were up and running in 2 weeks
B

Highly recommend Solar Power NI

Solarpower NI made the process of installing a system very straight forward and easy Very helpful responsive and informative staff in person and via email or phone Highly recommend this company if your thinking of getting a solar system installed
R

Professional Experience

I called to arrange a quote and someone came out promptly explained everything to me and submitted a detailed quote two days later The installation was staggered into two phases first the solar panels and then the electrician who connected it all helped with the with app and explained things The invoicing and payment process was seamless and super easy Once it was all done they sent over handover packs with all the required warranty documentation information for renewable energy registration back to the grid and details on how to contact building control for a completion inspection Overall a very professional experience and would highly recommend SolarPowerNI I am a happy customer
C

Myenergi Libbi Home battery storage install

I just got a Myenergi Libbi battery storage system installed by this company to compliment the Solar PV system Solarpowerni also installed in 2020 Service was again this time excellent and came a few days early The installers were pleasant and completed very tidy workmanship The sales and admin team also made this install seamless This is an excellent system and already i am seeing the benefits The technical team was also very helpful in answering any queries before and after the install They can advise very clearly on any bespoke requirement s as no solar project is the same I wouldn t hesitate to recommend this excellent company to advise and install on any solar requirements Excellent Products and professional service
D

I highly recommend Solar NI

I was really happy with my Solar NI experience from the initial call quote and explanation of various technology options They communicated well through the entire process and the installation carried out efficiently and tidy All staff involved were excellent very knowledgeable
A

Professional team

I found from the outset of the initial quotation to the actual installation that the whole team were professional and knew exactly what they were doing I am already seeing the benefits of solar power well worth the investment
S

Solar panel battery installation

Solar power ni recently installed my solar panels battery eddi and a car charger The company were extremely professional and treated my home with the utmost respect They communicated all aspects of the installation well and followed up with all the appropriate paperwork I would highly recommend solar power ni if you are considering a solar panel system
R

Reassured

Good company to work with Any issues sorted promptly Staff professional

About Solarpowerni

Domestic and Commercial solar power We re the experts in renewable energy We offer free impartial advice to help you assess your energy requirements

United States

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