Solgaard Reviews

Solgaard - Sustainable Travel Gear for Global Citizens

3.58
141 reviews
Great Rating
Based on 141 user experiences
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S

Product is okay

Product is okay close hanging bag is not what to be expected cannot use both sides of suitcase if want to use clothes hanging back Only get 3 days of clothes in case If you are a woman you will still need a different make up bag for your hair dryer curling iron etc for it will not fit with three days of clothing
M

Beautiful but small

I love the build of the suitcase but I find it too small compared my my other American carry-on especially given that it doesn t expand The closet system takes up the entire space leave the other side of the suitcase unable to store much anything It s beautiful useful and very sturdy with the smoothest wheels but likely will only be useful to me as a weekender bag
A

closet

i really like my solgaard i bought it mainly for the closet but i find it get better use of it without the closet it s a great idea but closing it can be a pain if you have things on the other compartment which means you can t fully utilized the full suitcase but like i ve said i still enjoy it i just don t use the closet as much as i thought i would
J

Company resolved

Transaction was resolved and company handled Thank you
L

Questioning Customer Service

I bought the carry-on closet plus blue and the checked luggage red The colors were great and my original plan was to purchase additional pieces a blue checked and a red carry-on to match if I loved the colors The cover listed in the video as an extra laundry bag and protector was ripped on the larger piece so I sent customer service an email requesting a replacement cover I received no response so I resent the email and received a reply stating they didn t have extras I suggested returning the larger piece with the damaged cover and reordering the pieces I paid for something new and I received something damaged I never received a response so I asked how to start a return and received no response I do like the luggage but haven t traveled with it so I can t review how it will hold up but if customer service treats a small issue with no response I am nervous as to how they would respond with a larger problem
B

Liked the suitcase but the compression

Liked the suitcase but the compression accessory fell apart Would like it replaced
S

Saggy Closet

I loved the idea of my check in closet but when I use the closet it sags down and can t access the pockets properly I let Solgaard know and was told a new closet would be sent to me and have not received anything or anymore info
A

Purchased the Carry-On Closet in

Purchased the Carry-On Closet in Granada Green Love the suitcase and concept However the strap on one side of the closet broke the first time I used to compress used Solgaard s instructions ie 70 full Thinking not sewn properly Have sent 3 emails and have not heard anything its been 6 weeks Very frustrating Update--it is now 5 21 23 and still have not heard back from Solgaard
S

Ordered in Oct 2022

Ordered in Oct 2022 It got lost in the mail I had to call and summit a lost parcel with USPS according to Solgaard customer service which said once it leaves their facility it s no longer their problem it s now Feb 2023 still have not found the original suitcase and they finally agreed to send me a replacement Still waiting
K

I purchased a carry-on and a check in Not worth it

11 27 23 Updating the review gave it 3 stars instead of previous 1 star I emailed Solgaard Support and their customer service response to my pictures of the damaged suitcase and my complaint she sent me a replacement I m thankful for the replacement I am still don t know if this replacement suitcase will hold up any better I guess I will have to wait and see For the price I paid for the suitcase I expected to be more durable than my cheaper suitcases I check in and I purchased a carry-on and a check in solgaard most expensive luggage I ever spent thinking due their claims and durability I was so wrong after I used my luggage on one long trip to Thailand My check in luggage was destroyed The hinges broke off and my luggage was open on the corner where the hinge broke I was surprised to see how beat up it was when I went to pickup my luggage I mean it was hard enough to use it with the so call closet inside so I removed it and then to see it was more damaged than my 50 medium size luggage I purchased in Bangkok I will never again purchase a luggage that doesn t hold up for the high price Very disappointed The handle got stuck as well so my husband had to order the part and changed it for me before I use it on my Thailand trip Now the hinge broke off and my luggage was dented and so banged up from all the transfers It should hold up better than another other luggage I owned for the price and claims I read and watched about it before I made my purchase I did contact and email Solgaard customer service with my order registered information 21104293 from my yahoo email I m waiting for someone to contact me back The generic email response was sent from Solgaard

About Solgaard

Solgaard makes the best sustainable travel backpacks and smart suitcases. We create premium items like Lifepack®, The Carry-on Closet®, Solarbank®, and Anti-Theft Backpacks made with SHORE-TEX® Fabric. Free US shipping, 10 year warranty, and every item we sell pulls 5 lbs of ocean plastic.

United States

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Frequently Asked Questions

Solgaard is a brand dedicated to creating innovative, durable, and eco-conscious products for modern travelers and urban explorers. Its core philosophy merges intelligent, problem-solving design with a profound commitment to environmental responsibility. The company aims to solve practical issues like organization and protection of valuables while actively addressing ocean plastic pollution through its products and initiatives.

The ShelfPacking™ system is a patented organizational technology built into Solgaard's luggage line. It functions as a built-in shelving unit that transforms the packing and unpacking process. This system helps keep clothes organized, easily accessible, and wrinkle-free, enhancing travel efficiency and convenience.

Solgaard constructs its products with durability as a primary focus. Materials include aerospace-grade polycarbonate for hard-shell luggage, providing robust impact resistance. For soft goods like backpacks and daypacks, the brand utilizes high-density nylon and other resilient fabrics, ensuring longevity and performance for frequent use.

Shore-Tex™ is a proprietary material developed by Solgaard, woven from upcycled ocean-bound plastic. It is a cornerstone of the brand's sustainability mission. By incorporating Shore-Tex™ into products, Solgaard directly contributes to reducing plastic waste in oceans. The company quantifies this impact, often stating the equivalent number of plastic bottles removed from the environment for each product sold.

Each Solgaard purchase funds the collection and recycling of ocean-bound plastic. The company provides a specific metric, such as 'Ocean Plastic Removed,' associated with its products. This means customers directly participate in the cleanup effort, as their purchase supports the removal of a quantified amount of plastic waste, turning it into materials for durable goods.

About Solgaard

Solgaard: Redefining Sustainable Travel and Everyday Carry

Solgaard is a forward-thinking brand dedicated to creating innovative, durable, and eco-conscious products designed for the modern traveler and urban explorer. The company operates on a core philosophy that merges intelligent design with a profound commitment to environmental responsibility. At its heart, Solgaard seeks to solve practical problems—like organizing belongings and protecting valuables—while actively contributing to the solution for one of the planet's most pressing issues: ocean plastic pollution.

Core Product Lines and Innovative Design

The brand's portfolio is centered around high-performance luggage, backpacks, and everyday carry items, each featuring Solgaard's signature organizational technology. Key product categories include:

  • Luggage:Featuring the patented ShelfPacking™ system, a built-in shelving unit that transforms suitcase packing and unpacking, keeping clothes organized and wrinkle-free.
  • Backpacks and Daypacks:Engineered with numerous compartments, laptop sleeves, and often integrated with the same organizational features found in their larger luggage.
  • Accessories:Including tech organizers, toiletry kits, and other travel essentials designed for maximum utility.

Every product is built with durability in mind, utilizing robust materials like aerospace-grade polycarbonate for hard-shell luggage and high-density nylon for soft goods, ensuring longevity and resilience.

The Sustainability Mission: Shore-Tex™ and Beyond

Solgaard's environmental commitment is not an afterthought; it is integral to its business model. The brand's most notable initiative is the development and use of Shore-Tex™, a material woven from upcycled ocean-bound plastic. For every product sold, Solgaard funds the collection and recycling of the equivalent of a specific number of plastic bottles—often quantified in the "Ocean Plastic Removed" metric displayed with each item. This tangible impact allows customers to directly participate in the cleanup effort.

This mission extends to a broader ethos of creating products meant to last, thereby combating the culture of fast consumerism. The company also engages in partnerships with environmental organizations and is transparent about its supply chain and material sourcing.

Target Audience and Brand Experience

Solgaard appeals to a discerning customer base that values both form and function. This includes frequent travelers, digital nomads, professionals, and students who seek efficiency and organization without compromising on style or their ecological values. The website and product design reflect a clean, minimalist aesthetic that is both modern and timeless.

The online experience is streamlined and informative, with detailed product videos, specification lists, and customer reviews that highlight real-world use. The brand storytelling effectively communicates the dual benefit of purchasing a Solgaard product: acquiring a superior, problem-solving item while making a positive environmental impact.

Conclusion

Solgaard successfully positions itself at the intersection of innovation, design, and sustainability. It goes beyond merely selling travel gear by offering a cohesive system for organized living and a clear, actionable path for consumers to contribute to environmental stewardship. By turning ocean-bound plastic into premium, functional products, Solgaard provides a compelling proposition for the conscious consumer looking for gear that is as responsible as it is reliable.