Solid8 Reviews

Solid8

1.68
25 reviews
Poor Rating
Based on 25 user experiences

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Rated 1.68 out of 5 by 25 Happy Customers

16%
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4%
80%
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AI Review Summary Based on 25 reviews

The reviews describe a company facing widespread criticism for its CEO's racist behavior and unreliable business practices, leading to a damaged reputation. Several reviews mention issues with trust, data security, and poor professional conduct. Others highlight concerns about delayed projects and ineffective consulting. A separate group of reviews defends free speech and supports the CEO's removal or expresses positive experiences. The overall sentiment is divided between ethical condemnation and support for individual rights.

What customers love
  • Free speech defense
  • Effective leadership change
Common concerns
  • Racist CEO behavior
  • Unreliable business practices

Last updated 1 month ago

B

Amongst all the news and his fake

Amongst all the news and his fake apology doing business with him was actually so bad Scammed me pretty hard for not being able to provide the service that I was paying for In the end don t trust these privilege racist turds who think sending an apology would make everyone forget Absolute sham
S

From an Asian piece of s t

Michael Lofthouse hopefully soon to be former CEO of Solid8 is a racist hateful bigoted man-child who in no way should be representing a company that s based in a city that promotes diversity Someone who blatantly goes out of their way to attack a group of people whilst completely unprovoked needs inpatient care rather than a CEO title
M

This company is not to be trusted

This company is not to be trusted They have zero regard for customer data security and brushed off our concerns and complaints when we found an alarming security loophole in their system They didn t even acknowledge the potential issue and refused to provide any reasonable solutions Bottom line avoid this company like plague
D

Major delays procrastination horrible consultation

The company had backlogged a majority of the terms in our contract yet continued to charge us Not only did they brush off our questions and concerns with menial excuses they proceeded to give faulty carless advice from people who are clearly unqualified for the job Do not trust this company with anything
J

Anyone who acts like this CEO gets

Anyone who acts like this CEO gets fired I suggest the world refuse to work with this man for being a pathetic excuse for a human being There is no excuse for his behavior I dislike Patton Oswald now as well for even trying to defend this piece of garbage Didnt his parents ever teach him to treat others the way you want to be treated Guess he wants to be treated like garbage so world lets trash him
P

It s unfortunate really

It s unfortunate really For any company hiring a CEO maybe do a more thorough job at looking at a person s background ideologies etc The truth always comes out and your product and livelihood of all at your company are affected by that one person s action
B

I am an Australian living in Sydney

I am an Australian living in Sydney NSW I have just seen your shockingly brutal and privileged racial insults aimed at decent people who were not even bothering you Your KKK aggressiveness has gone Global Don t ever come down here We don t want you Please move to Louisiana
D

Avoid this Company if you support humanity

I can never condole or recommend a company that have members with racist views of any sort I would never ever support an establishment that treats others like the Nazis treated the Jews This is a despicable company and I pray they taste their own deeds To be racist against Asian and to think your some lofty creation you have another thing coming You are at war with God Almighty
J

Don t come to any Asian cities please

I m not American but I have relatives and friends with Chinese origins living in SF - and we do value the freedom of speech but you have clearly gone too far Don t ever come to Hong Kong Singapore or China - your actions prove that you don t like our race and don t want to do business with us
M

Unreliable and shady business

Unreliable and shady business practices Stay far away from these tools Useless waste of Oxygen Not sure how they are still operating Do not support these weak little douchebags

About Solid8

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Frequently Asked Questions

Solid8 offers IT solutions focused on cloud transformation and IT optimization. Core service areas include Cloud (Unified Communications and Contact Center), Connectivity, Security, and Colocation.

Solid8 positions itself as a team of Cloud Solution Architects with 38 years of collective experience. They guide clients through analysis to action, moving quickly from assessment to implementation using a global network of over 100 cloud providers.

No. Solid8 does not charge upfront consulting fees for Broker/Advisory Services. They earn a residual payment from providers for the life of the client's service agreement.

Solid8 measures success by the results they deliver, not just the advice they give. They stay engaged through project completion to ensure the job is done well.

Solid8 serves global enterprise-level clients, though specific industries are not listed. Their focus is on organizations seeking cloud transformation, cost reduction, and performance improvement.

About Solid8

Solid8: Cloud Transformation and IT Solutions

Solid8 is a technology consultancy focused on delivering IT solutions designed to reduce cost and improve performance. The company specializes in Cloud Contact Center, Communication, SDWAN, and CyberSecurity, helping organizations migrate and optimize their infrastructure. With a claimed collective experience of 38 years, Solid8 serves global clients and emphasizes moving quickly from analysis to action.

Company Overview and Approach

Solid8 describes itself as a team of Cloud Solution Architects that brings together decades of experience working with enterprise-level clients. Their services span performance improvement, cost reduction, risk mitigation, and accelerated cloud transformation. Areas of focus include Virtual Contact Center, Unified Communications (video, voice, chat), SDWAN connectivity, colocation, and cyber security. The team positions itself as decisive problem-solvers that leverage a global network of over 100 cloud providers to assemble the right resources for each engagement.

The company states that it measures success by delivered results rather than solely by advice. Unlike some consultancies, Solid8 states it remains engaged through project completion, guided by the mantra that "reputation is everything, so if a job is worth doing, it's worth doing well."

Core Service Areas

  • Cloud (Unified Communications and Contact Center):Migration of on-premise or underperforming systems to improve flexibility, service levels, speed to market, and customer experience while lowering capital and operating costs.
  • Connectivity:High-speed connectivity intended to support excellent performance, dependability, and scalability.
  • Security:Assessment of cyber vulnerabilities and risk minimization, with notes on the potential integration of blockchain technology.
  • Colocation:Guidance in identifying top-tiered data center options for infrastructure housing.

Methodology and Procurement Process

Solid8 outlines a structured approach that includes understanding project goals, creating a blueprint for success, engaging external suppliers, guiding vendor recommendations, assisting with selection, and providing ongoing support and roadmap strategy. The company positions its offering as a broker or advisory service that does not charge upfront consulting fees. Contracts are typically signed directly between the client and the selected provider, with Solid8 earning a residual payment from the provider for the life of the agreement.

Additional Notes

The website references support for cryptocurrency payments, including Bitcoin, and provides external links for purchasing Bitcoin or using crypto brokers. The footer of the site includes a copyright notice stating "Copyright © 2018 Solid8 - All Rights Reserved" and identifies the company as "Born in the U.S.BAY!"