


Based on authentic user experiences
Staci
6730 reviews
N/A
1 year ago
Horrible experience stay away
Horrible experience stay away I ordered a dress on April 30th I used a discount code to get the dress down from 74 99 to 67 95 I received my dress on May 7th I immediately tried it on and it was a little more snug than I liked I had to request an exchange for a different size It took them 4 days to approve my exchange request I received the email for the return shipping label on May 10th and they received it on May13th at noon I hadn t heard anything about them receiving my exchange or the new dress being sent out as of today May 18th I called emailed and sent a chat I finally got an answer that it could take up to 2 weeks to process returns So based off of this I wouldn t have my dress for the wedding I ordered it for They have a NO refund policy only store credit how many returns did it take for that policy to be instilled I then after complaining received an email that I owe them 5 95 for the dress and another 7 95 for shipping I will give you shipping but seriously I have now paid almost 15 OVER original dress price I will never purchase from them again I understand they are a boutique but that is just BAD business practice I will probably just sell my dress to get my money back or at least some of it
Rachael
6730 reviews
N/A
1 year ago
You still stole my money and my bank
You still stole my money and my bank says your a scam too I bought a dress they didn t tell me where the heck it was upon shipping 2 weeks later they write me saying it s out of stock I had to call my bank because they didn t refund the money I used with my card for a dress that didn t come in I got NO STORE CREDIT like they promised To this day And to this day 5 months later they still have not responded Do not shop here
Michele Rodefer
6730 reviews
N/A
1 year ago
This was my daughter s birthday present
This was my daughter s birthday present which was December 2nd and now it doesn t even look as though this order will be here in time for Christmas Very very disappointed Please please get my order to me ASAP Don t order from this company I spent almost 300 with nothing to show for it
Lauren
6730 reviews
N/A
1 year ago
Boots were smaller in shaft than
Boots were smaller in shaft than advertised and slow customer service responding to requests Would not accept a return Never ordering again
Tammy
6730 reviews
N/A
1 year ago
Scammers
This place is good at one thing scams I ordered a pair of boots a half size larger than I wear to make sure they fit They were so small they couldn t be worn so I initiated a return Right A 20 restocking fee I was willing to choke down with knowledge that I would NEVER order from them again and then I was told my return was rejected without cause I lost 172 79 to this horrible place Don t order their cheap stuff
Robin Elks
6730 reviews
N/A
1 year ago
Buyer beware
Buyer beware Only gave one star or I wouldn t be able to leave a review Ridiculous you can t return sale items even for a store credit I purchased 2 wedding dresses and neither fit and I went by their sizing guide Live and learn I guess Will never purchase from them again
Ruth Garcia
6730 reviews
N/A
1 year ago
The worst company i ever ordered from I
The worst company i ever ordered from I never received my order back in November that i placed they won t give me a refund and are now ignoring my emails this company is garbage Why Because they just completely ignore you when u ask were your order is or that you want a refund i wish i had read all the reviews on them there all the same people did not get there items took 2 or more months to recive if they did and they dont do refunds They should be closed for steeling peoples hard eraned money Absolutely Garbage
Nicole
6730 reviews
N/A
1 year ago
Don t Buy From Here Total Scam
If I could give them a -10 i would horrible customer service and shipping is a lie I ordered a dress that was not pre-order it was supposed to ship and arrive within three weeks It arrived over a month later after several calls trying to find out where it was and why it had an arrived I got no return response and then once it came I tried to return it and they denied me would highly recommend not purchasing from the store online It s a scam
Nikki Akimseu
6730 reviews
N/A
1 year ago
Awful
Awful There is NO customer service to even get ahold of to try and resolve the problem I didn t receive items in my order It s been over a month and no one replying to me
Pat Wagner Congalosi
6730 reviews
N/A
1 year ago
Ordered sequined duster in X-Large
Ordered sequined duster in X-Large description shows duster in bubble gum colors on black as well as picture When I received this it was black and white no iridescence as customer service said Not at all like picture They informed me they sent what I ordered and final sale So I m stuck with it Will not purchase from them again Also runs small