Spartoo Reviews

SPARTOO | Shoes, bags and clothes | Free Delivery

spartoo.co.uk
3.56
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.56 out of 5 by 139 Happy Customers

42.4%
14.4%
14.4%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
J

Easy fast great communication

I have ordered from this site once I bought a pair of hiking boots which were a great price and delivered quickly I wasn t happy with the fit so used their free returns service The refund was also processed swiftly The reason I have not given 5 stars is that the free returns service is by Collect only and it is a 30 minute drive 1 hour round trip to my nearest drop off point
V

4 5 stars

Ordered some Ted Baker shoes on 27 May which were sold out everywhere else My account was verified on 28 May the shoes were sent on 29 May and I received them on 31 May Very happy with the service and would not hesitate to use them again I have knocked off half-a-star as the verification process is a bit of an inconvenience but of course I won t have to go through that again on any subsequent orders Recommended
M

Pretty decent site with lots of choice

Pretty decent site with lots of choice and some real different style
A

Ordered from EU website

Ordered from EU website Shipped from France to Ireland on time No problems Had some difficulty getting the discounts from a survey but it was all sorted
K

Great service

Great service and communication Just puzzled as to why i paid postage for one order and not another There didn t appear to be an offer on
P

Spartoo order easy experience

I ordered some boots from Spartoo based on the price I was surprised after talking to the telephone representative that they only had a six month warranty but this was flexible being from the UK So I ordered them and when they arrived they were in spartoo box and not the manufacturers box I though this was a bit strange Unfortunately they were too big so I returned them free of charge and received a full refund After I initially placed the order I checked here and was quite concerned based on the numerous negative reviews But for me it was all okay My only concern now is surely they should offer a 12 month warranty and not 6 I thought that was standard Would I buy from them again Probably not as I prefer to purchase my outdoor gear from those I trust and avoid any risks I hope this review helps
T

Spartoo customer services

Ordered coat from this website and they have partner companies Coat arrived wrong colour from partner company had to pay to return an incorrect order generated by partner company However contacted Adriana at Spartoo after my original message here and she was very helpful If you have any issues contact Spartoo direct
C

Great selection of brands and quick

Great selection of brands and quick delivery to the UK I have been using this site for a number of years and have always had a positive experience They tend to use bigger boxes than needed to packagae items but I ve always managed to find use for the boxes around the house
M

Fab customer service

Fab customer service would be 5 but the checkout was confusing- order placed but not go through PayPal is an option but for some reason it just spun around eventually put through with just card payment
F

All as expected

All as expected delivered in a timely manner well packaged and lovely sandals Unfortunately were a little too big so had to return them

About Spartoo

FREE DELIVERY on more than 103000 pairs of stylish brand name shoes, boots, flat shoes, and handbags: Polo Ralph Lauren Pap, New Balance, HOFF, Birkenstock, Airstep / A.S.98, Timberland, Timberland (enfant), Lauren Ralph Lauren

United States

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