Spypoint Reviews

Ordered and paid for 2 SPLB-10 solar

Ordered and paid for 2 SPLB-10 solar panels for my cameras on Aug 30 arrived September 12 Problem being there was only one panel in Fedex parcel I contacted customer service only to be informed after 45 min or so that the team would have to review the claim Friday 11 36pm EST Denying my claim in essence calling me a liar Outstanding customer service i will be contacting credit card company and having charges reversed as I didn t receive what i paid for I will NEVER recommend Spypoint to anyone again

Firmware Update Disaster

I have had Spypoint cameras for many years without a major issue I pay for 8 camera plans This year Spypoint decided to update THEIR firmware My cameras All started to have issues I called Spypoint and they advised me that I needed to update my cameras and that I needed the Cameras in hand This is a problem since I am in Florida and the cameras are in New York That is why I have cellular cameras to begin with They also told me that the firmware update may not work and since some of my cameras were out of Warranty I would have to replace them These cameras were working just fine until THEY update THEIR firmware and now I have to buy new cameras That is ridiculous I am done with Spypoint

Absolute Garbage

Absolute Garbage bought a SPYPOINT LM2 Cellular Trail Camera Twin PackCamera worked 1st year following year decided to ad a monthly subscription wait over 2 hrs on the phone After adding the plan Camera stopped working calling them during hunting season is not an option called them to get the Camera ready before hunting starts and being told Camera is defective They say it s out of warranty though it was in warranty the last time is registered a picture They don t give a crap and tell me to buy another Camera like I would buy another POS from them Absolute garbage crappy customer service stay away

Done with SPYPOINT

I m having bad issues as well This is a replacement camera from SPYPOINT I had to beg them to let me return the first one second camera worked well for awhile now if I get pictures they may be from several days prior I m showing 50 signal and 100 battery which is another problem I purchased the extension antenna to help it didn t bottom line I can t use it where I want to hunt not much use to having it Tonight I ve tried to go online SPYPOINT Support can t get it to load This was supposed to be fun but nothing but aggravation

Customer service is terrible

The cameras last about two years and if it fails before the two-year warranty customer service will have you adjust the camera until it completely fails and then they will not reimburse you for the camera or give me another camera They hope that you give up This way you have to pay your plan for the rest of the year without a camera They won t let you cancel once you have a plan you re paying for that plan until the end of YearlyContract it is very frustrating They have no loyalty and firmware updates all the time and the whole purpose is not to go into the woods to check your cameras instead you re constantly trying to get your cameras to update the firmware I was with them for eight years frustrating and I finally said I quit and they would not reimburse me for the remaining of the contract SPYPOINT will not help and they no loyalty I recommend try another service

SPYPOINT game cameras are poor quality

I ve had 2 SPYPOINT cameras leak after two years in field Was talked into a 3rd by SPYPOINT and it was a big mistake The flex-S didn t last 3 days in field before problems I manually updated SD card which didn t fix problem I asked for refund They gave me a partial refund and the money I paid for a yearlong cell plan they wouldn t refund SPYPOINT cameras are unreliable and SPYPOINT as a company is shady

A update to my last review

A update to my last review My camera functions were not working so I called customer service and chatted with a person who spoke broken English I remember I did punch 1 to speak to someone in English After asking my questions to agent she was vary vague about a solution to my problems Said see was trained on the product absolutely not When are manufacturers going to stop making their customer service call centres in third world countries because it s cheaper for them Shame on Skypoint Last one I buy

Solar panels don t keep battery charged

Solar panels don t keep battery charged and photo transmission is basically intermittent with 90 cell reception And what is point of offering only 20 videos That is used in 10 minutes if deer or moose stay in area TOTALLY not worth the money and much better off with straight forward sd card cams

Beware beware these cameras are junk

We have had 3 cameras and all three are junk They randomly take pictures of nothing and then soon as your warranty goes out your cameras are junk mise well throw they away I would think twice before buying one of there spy point cameras there all junk I would recommend stealth or browning they work great And customer service is a joke unless you speak 10 different languages