


Based on authentic user experiences
Larrecia Shealey
6735 reviews
N/A
1 year ago
Straight talk good service
STRAIGHT TALK IS THE ABSOLUTE WORSTSTRAIGHT TALK IS THE ABSOLUTE WORSTBUYERS BEWARE BUYERS BEWARE BUYERS BEWARE BUYERS BEWAREI could say that enough Buyer s Beware I worked with this company for nine years or more I had minor problems with STRAIGHT TALK yet nothing like the foolishness that I have been going through for the past couple of months I feel like I am in a night mare that I can t awake from For starters I had both home service and cellular service with STRAIGHT TALK I called customer care LOL which they could careless to discuss a problem that I was having with my cellular I spoke to at the very least three CC representatives before I could understand what the ham baloney they were talking about Two of the reps could bearly speak English and the third started the conversation with a threat I was told that you are having a problem with your service well don t worry I am going to fix that for you Well what she should have said I am going to fix you bc by the end of the conversation not only did she tamper horribly with my cellular phone but the next day my home phone was unusable Not to mention the day after they removed monies out of my bank account both phones were unusable The second CC rep informed me that I was given a DEFECTIVE phone number whatever that meant Anywho I have contacted Better Business Bureau Small Claims Court and all my followers on FB I have been through hell and back and still have not gotten this foolishness settled Last but not least Straight Talk is so pressed to take our money and give us a headache that they are so PETTY that after being served court papers they tried to get the court system to allow them to handle the complaint over the telephone as apose to spending money to bring this PETTY company to DC from Florida to handle the case Thank God the court system would not allow them to do mediation over the phone Now the initial complaint was filed in August and I still have not had my day in court BUYERS BEWARE If you have money to throw away contract STRAIGHT TALK for either home phone service or cellular phone service and that is exactly what you would be doing THROWING AWAY YOUR HARD EARNED MONEY I can not say this enough BUYERS BEWARE And that is all that I am going to say about STRAIGHT TALK DO NOT USE STRAIGHT TALK UNDER ANY CIRCUMSTANCES
Derrick Jenkins
6735 reviews
N/A
1 year ago
SafeLink
I need need help getting my phone started at
John Padgett
6735 reviews
N/A
1 year ago
Easy to use
as of 1-10-2017 I purchased a unlocked S6 edge from Amazon checked to make sure it was capable to use the GSM cell frequency that Straight Talk usesI also purchased a 45 card and sim kit in the bring your own phone kit went online talked to no oneI entered my ATT number from my old phone and some ATT account info then took the sim out of my old phone after syncing everything with Google and Samsung I then entered the new sim number and the 45 card number a popup notified me that it may take 3 days to transfer it took 2My wife s phone received a text that I had attempted to send is how I noticedI use wifi mostly and only use 3g 4g for maps when out of town and on the move not parked near a free hotspot I set up the auto pay feature and now save 26 a month over ATT so far so good if you buy a phone please understand the technology as most do not have sim card slots you will be locked to a specific carrier mni wiconi
Ollie Harris
6735 reviews
N/A
1 year ago
This company is just as reliable as the
This company is just as reliable as the higher priced ones but lighter on my pocket
Michelle Gunnels
6735 reviews
N/A
1 year ago
CSR agent Teffany is amazing
CSR agent Teffany is amazing Very helpful and friendly She went above and beyond for me
Kerstyn Reil
6735 reviews
N/A
1 year ago
I have been with this phone company for
I have been with this phone company for a little over 5 years and besides me having truble with an outdated phone when i forst got with them they have been great
Ran Brass
6735 reviews
N/A
1 year ago
Knowing how to do your job working with the customer and making him feel comfortable
Well let s get to the first one what made this company good what used to be priced but it s not anymore because almost any phone company out there can be the Straight Talk price when it comes dollar for a minute as far as Internet minutes just go back to the 35 for the 20 GB odata but it is what it is but what made today s special and good was the representative of talk to which doesn t happen often you guys sit in front of your computers and you don t know what you re doing but I called to turn my phone back on and get my card going and he was quick knew exactly what he was doing he was very clear on everything you said when he didn t know the answer he straight up told me I m not sure but I can give you some results and at the end of the phone call one of the things is you guys your computer can t hang up or it s hard for you guys to hang up disconnect the phone so you always like to customer too well I didn t disconnect my phone and I was joking around talking some smack about him and I he waited a few seconds and then he said hey Randy you may want to shut up your phone I kind of laughed cuz he caught me you know I m doing behind his back trying to be a little smart butt in front of my friends and you know you embarrassed me a little bit in front of him but hey it s all good he s a good guy he took a tie and now he laughed about himself this phone call that took place was at 6 20 evening time 4 20 was the date I m sorry 428 the phone number was the last four digits were 4880 and the area code was 843 I m sure you can look it up for there or basically just look up my email and that will tell you too but anyways I want to give that representative five stars his job well he made me feel comfortable he got to the point and he answered all the questions besides what I called for that s how you get five stars you should get you know a raise and maybe you should be training some of the people that sit on your computer you know what drop me off on computer I ll sit at my house I ll be a representative and I ll show you how the job is done but anyways I ll get six stars just kidding I ll probably wouldn t get six stars but I ll get five at least that s the end of my review I just want to give that guy props because he deserved them
Melinda Schaffer
6735 reviews
N/A
1 year ago
I love Straight Talk
I think that straight talk is an excellent cell phone service provider I ve been with straight talk for a very long time and I ve never had a problem with My favorite part about Straight Talk is they have a Rewards program you can download in Google Play Straight Talk Rewards is amazing I ve got a 200 iPhone 2 129 Style 4 phones and some other phone and free services by using t here rewards programs which may I add is completely free you just download the app and checkbitbout its very simple to get rewards points and for only 4500 you can get a free month of service I have a code that if you download the app and trying you can get 8000 points for using my code which is AXFA-75AECheck it out I would deffintaly recommend Straight talk You have endless opportunity at free service and much more
Mr M
6735 reviews
N/A
1 year ago
This Trust Pilot Website is just made
This Trust Pilot Website is just made up garbage Every review from every company is nothing but negative I have had straight talk for the last 10 years and never once had any problems at all Dont believe the trash posted here
NormaJean
6735 reviews
N/A
1 year ago
Straight Talk s excellent service
Amazing reliable service I love all ways to earn free service They always fix any issue I have with fast efficient service The truly unlimited plan is the absolute best plan they have at 55 a month you can hotspot to multiple devices without interrupting any services